Spectrum’s Broadband Field Technician Program Has Been Recognized By The Department Of Labor

There are many reasons why Spectrum is a great place to build your career. From our career progression opportunities to our proactive maintenance efforts, it’s an exciting time for our field technicians.

Spectrum’s Broadband Field Technician Program, recognized by the Department of Labor, is available for field technicians who have been with the Company for less than 18 months. When employees finish the Program, they receive an official certificate of completion that is recognized throughout our industry.

In 2018 the Program was introduced with more than 1,000 employees completing the Program. Since then, employees have been recognized by the Department of Labor once they completed Field Technician IV or Maintenance Technician I training. Today 2,900 employees are currently enrolled in the Program. Participating veterans can also receive GI Bill benefits when they join the Program.

Spectrum is the only company in the telecommunications industry that offers this Program to its employees. The Program was developed internally to showcase Spectrum's commitment in deploying a highly skilled workforce for our customers. Field technicians at Spectrum can self-progress from Field Tech I through Field Tech V. After that, career growth opportunities are endless through Spectrum's various posted positions.

As we continue our efforts to improve service for our customers, having highly skilled field technicians is more important than ever. Between our ongoing proactive maintenance initiative, utilizing proactive truck rolls, identifying, and addressing potential problems - it’s an exciting time to be in Field Operations. The White House recently mentioned our commitments in a recent press release touting its Infrastructure Talent Pipeline Challenge.

Not sure if your skills and interests align with a technician role? Take this quick assessment to connect to a career that is best suited for you.