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Strategic Account Manager Hospitality - Spectrum Enterprise

Date posted 02/26/2019 Requisition Number: 235841BR Location: United States - California - Indio Area of Interest: Sales, Telecommunications Position Type: Full Time
Spectrum Enterprise is a national provider of scalable, fiber-based networking and managed services solutions. Solutions include Internet access, Ethernet, Managed Network Services, Voice solutions, TV solutions, Managed Application, Cloud Infrastructure and Managed Hosting Services. We work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs. For more information, visit

The Strategic Account Manager for Hospitality is responsible for dedicated account management of an assigned module for Spectrum Enterprise market clients. This field-based position will focus on the protection and growth of existing revenues through proactive management of client relationships.

What you will do
  • Serve as client advocate within the fast-growing business
  • Develop client-centric solutions highlighting product benefits
  • Facilitate face-to-face meetings to pursue renewal opportunities
  • Deliver proposals to promote new revenue
  • Consistently achieve or exceed sales and revenue goals
  • Maintain client database
  • Establish data control procedures and work with regulatory agencies as needed
  • Collaborate with others to resolve issues and enhance the client experience
  • Attend training to remain current on pricing, order entry, and commission reports
  • Assist with account collections when necessary
  • Perform additional duties related to this position as assigned
Required keys for success
  • Five years of experience with strategic sales or account management
  • Skilled in quickly conducting cost analysis and providing recommendations
  • Proven sales record, meeting monthly goals
  • Aptitude for identifying and cultivating market opportunities
  • Collaborative team member, able to multitask and manage change
  • Familiarity with, ICOMS/CSG or other billing systems
  • Extensive knowledge of Microsoft Office, including Visio
  • Strong written and oral English communication skills
How you will stand out from the crowd
  • Five years of industry experience with advanced voice and data networking
  • Positive attitude with strong presentation skills
  • Experience in data, voice, cloud, video solutions or premise-based sales
  • Confidence in communicating technical information to high-level clients
  • Deadline-driven in a dynamic, fast-paced environment
  • Motivated by a commission based model
  • Coachable, with an entrepreneurial spirit and ability to work independently
  • Familiarity with our product suite
Your education
  • High School Diploma or equivalent (required)
  • Bachelor's Degree in a business-related field (preferred)
What you can expect
  • Office environment
  • Fieldwork including customer meetings and site visits
  • Frequent travel (30%) in a personal vehicle

The Spectrum brand is powered and innovated by Charter Communications. Charter Communications
reaffirms its commitment to providing equal opportunities for employment and advancement to qualified
employees and applicants. Individuals will be considered for positions for which they meet the minimum
qualifications and are able to perform without regard to race, color, gender, age, religion, disability,
national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal,
state or local laws.

FCC Unit: 13548 - San Diego/Desert Cities Business Unit: Spectrum Enterprise Apply Later

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