Sr Bus Intelligence Analyst
Our fast-growing Business Intelligence (BI) groups are studying metrics across the company to maximize performance. With a foundation of expert analysis, BI groups are going beyond and inspiring us to greater things. As partners in innovation, they’re using imagination and collaboration to put us at the forefront of technology. They’re handling high-volume structured and unstructured data points, turning raw information into visions of Spectrum’s future. Find exciting growth potential in one of our most tech-forward groups.
- Full Time
- Job Level: Mid to Senior
- Travel: Minimal (if any)
What makes you successful in Business Intelligence?
Check out the top traits to see if you have the right mix.
- Tech Savvy
- Team Player
- Goal Oriented
- Detail Oriented
- Problem Solver
Having interned at Spectrum, I knew the company culture and I liked what the team had to say about the position. I bring a good attitude and a strong drive to succeed, and everyone is very accommodating and patient as I learn. I just finished school, but am learning quickly and hope to make a greater difference as time goes on. My office has a really positive atmosphere. Everyone is very friendly and morale is high, which makes a huge difference. This starts at the top. I admire the leadership on my team. They go above and beyond to take care of their own. And the benefits are exceptional. This is a company I can see myself staying with for a long time.Gabriel, Business Intelligence Developer
TECHNOLOGY UNLOCKS THE FUTURE
Spectrum is proud to be the first U.S.-based broadband provider to introduce an integrated wireless router featuring next-generation 802.11ax technology.
CONNECTING YOU TO COMPREHENSIVE BENEFITS
We have plans to suit every individual and family.
THIS IS SPECTRUM
Learn about our 95,000+ employees, our advertising solutions, and the products and services we deliver to 26 million customers in 41 states.
Medical, prescription drug, dental, and vision plans available.
Paid Time Off
Paid vacation, sick and personal time, and holidays.
401(k) Retirement Savings
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
Find high income potential with us.
We support continuing education for personal and professional growth.
Free and discounted Spectrum services where available.
ResponsibilitiesDate posted 06/28/2019 Requisition Number: 243894BR Location: United States - Connecticut - Stamford Area of Interest: Information Technology Services Position Type: Full Time
This position is responsible for supporting and managing a program of business unit-focused initiatives designed to help business partners drive value from information. Contributes to Charter’s success by ensuring business needs and goals are realized through analysis and reporting activities of the Business Intelligence Group. Responsible for supporting the Manager or Director of Business Intelligence to empower Charter business leaders with concise, high-quality information, helping them leverage it to identify and address business opportunities and threats. Provides consultation on the interpretation of data to various business partners throughout the organization.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Provide advice and education in the usage and interpretation of business data relevant to the business unit
Communicate data nuances and insights to all levels of the company in a clear and concise manner
Instill best practices and assists users at all levels within the company on how to leverage BI capabilities for accurate reporting and analysis
Leverage knowledge of Business Intelligence capabilities and familiarity with business trends in identifying patterns, opportunities and threats
Work closely with business partners in gathering detailed business requirements, establishing business definitions, translating to technical requirements for development team and gaining approval
Interact with senior management or executive level customers and provides support as needed
Create report mock ups based on requirements and coordinates with technical team in finalizing design and receiving sign off
Support all scheduled and non-recurring information needs of the business users
Understand data elements in the warehouse at a very detailed grain to support any form of user needs from research to adhoc querying to managing large information projects
Query large datasets and tables comfortably to provide information requested by business users
Present data in a fashion that is easy to understand with proper documentation for successful user adoption
Manage detailed plans on small to medium sized projects to ensure successful completion
Maintain metadata dictionaries and report definitions
Work with cross functional teams to ensure alignment in business needs, timelines and department standards
Create test plans and scenarios and conducts testing to ensure quality and requirements traceability to final deliverable
Actively identify solutions to enhance the existing Business Intelligence infrastructure processes and technology
Understand and evaluates cross functional and system to system impacts of requirements and change requests
Uses advanced Excel skills to capture and communicate data findings
Liaison among the business, development and support teams to ensure solutions being developed meet or exceed business needs
Perform other duties as requested
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Exceptionally strong communication skills both written and verbal
Proven experience and passion for leveraging data to drive business impact
Intermediate to advanced statistical knowledge and intuition ideally utilized in A/B or multivariate testing (or related analytics)
Advanced SQL skills
Experience with reporting/Business Intelligence tools is preferred (MicroStrategy, Terradata is a plus)
Ability to speak to large groups with excellent presentation skills
Ability to perform critical thinking in the area of data analysis with advanced analytical skills
Strong team and relationship building skills
High attention to detail and quality
Ability to work independently with minimal guidance, prioritize and organize effectively and manage multiple projects/assignments
Ability to perform in a fast-paced environment
Project management skills
Ability to understand complex business processes, rules and gain business acumen to become subject matter expert
Experience with data visualization standards and techniques to visually summarize data and insights is a plus
Expertise with BI Data Modeling concepts such as Star/Snowflake Schema, Dimensions and Facts
Bachelor’s degree or foreign equivalent in Economics, Mathematics, or Business Administration or relevant experience
Related Work Experience
5+ years relevant technical or business work experience
Experience with Cable TV, Internet, and/or Phone products & services or other related industry experience is a plus
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.
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