Manager, Business Intelligence
Maryland Heights, Missouri
Our fast-growing Business Intelligence (BI) groups are studying metrics across the company to maximize performance. With a foundation of expert analysis, BI groups are going beyond and inspiring us to greater things. As partners in innovation, they’re using imagination and collaboration to put us at the forefront of technology. They’re handling high-volume structured and unstructured data points, turning raw information into visions of Spectrum’s future. Find exciting growth potential in one of our most tech-forward groups.
- Full Time
- Job Level: Mid to Senior
- Travel: Minimal (if any)
What makes you successful in Business Intelligence?
Check out the top traits to see if you have the right mix.
- Tech Savvy
- Team Player
- Goal Oriented
- Detail Oriented
- Problem Solver
Having interned at Spectrum, I knew the company culture and I liked what the team had to say about the position. I bring a good attitude and a strong drive to succeed, and everyone is very accommodating and patient as I learn. I just finished school, but am learning quickly and hope to make a greater difference as time goes on. My office has a really positive atmosphere. Everyone is very friendly and morale is high, which makes a huge difference. This starts at the top. I admire the leadership on my team. They go above and beyond to take care of their own. And the benefits are exceptional. This is a company I can see myself staying with for a long time.Gabriel, Business Intelligence Developer
TECHNOLOGY UNLOCKS THE FUTURE
Spectrum is proud to be the first U.S.-based broadband provider to introduce an integrated wireless router featuring next-generation 802.11ax technology.
CONNECTING YOU TO COMPREHENSIVE BENEFITS
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THIS IS SPECTRUM
Learn about our 95,000+ employees, our advertising solutions, and the products and services we deliver to 26 million customers in 41 states.
Medical, prescription drug, dental, and vision plans available.
Paid Time Off
Paid vacation, sick and personal time, and holidays.
401(k) Retirement Savings
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
Find high income potential with us.
We support continuing education for personal and professional growth.
Free and discounted Spectrum services where available.
ResponsibilitiesDate posted 09/20/2019 Requisition Number: 249704BR Location: United States - Missouri - Maryland Heights Area of Interest: Information Technology Services Position Type: Full Time
Responsible for partnering with internal business client’s leadership to manage a portfolio of high-value, business-critical information delivery. This position will work closely with key business planners to ensure business needs and goals are realized through discovery, analysis, and reporting on Charter’s information assets. This role oversees a delivery team including analysts and developers dedicated to assisting our clients efficiently by effectively organizing and delivering high-quality BI products that align with current business needs.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance customer experience
Provides guidance and education in the interpretation and application of BI products
Communicates data integrity issues, nuances, and insights to all levels of the company in a clear and concise manner
Maintains Key Operating Metric definitions and owns BI single source of truth reporting
Confidently queries data to provide requested information to business users
Presents complex data scenarios and numbers in a fashion that is easily consumable with proper documentation for successful user understanding
Ensures proper hands-offs and coordination between BI Project teams, Data Architecture Team, Prod Operations and stakeholders
Creates and maintains detailed project plans, risk mitigation strategies and status reports catered to different levels in the organization – detailed to summarized (executive reporting)
Partners with broader Business Intelligence Group to ensure data and product delivery expectations are aligned within BI and with customers
Manages the delivery of projects through requirements gathering, development lifecycle and user acceptance testing for end-user adoption and consumption
Executes on a roadmap of business-focused BI initiatives with a clear understanding of all deliverables and associated deadlines
Coaches the team to perform at their maximum ability, provides guidance and develops plans for resource development
Proactively looks for resolutions to pending issues, identifies areas of improvement and effectively navigates the organization structure to deliver high quality products
Performs other duties as requested
Skills /Abilities and Knowledge
Excellent written and verbal communication skills
Excellent managerial and leadership skills
Excellent project management skills
Ability to adjust messaging (verbal and written) based on audience (from analysts to executives)
Ability to speak to large groups with advanced presentation skills
Ability and affinity to work with large data sets, apply critical thinking and identify correlations
Ability to effectively consult with department managers and leaders
Ability to work with others to resolve problems, handle requests or situations
Ability to prioritize and organize effectively and manage multiple projects/assignments
Proven ability to perform effectively in a fast-paced environment
Good knowledge of data warehousing concepts, logical/physical database design and dimensional modeling
Expert in interacting with databases through SQL
Understanding of MicroStrategy or similar BI toolset
Knowledge and experience working with Essbase is a plus
Bachelor’s degree or foreign equivalent in Information Technology or business related field, or equivalent experience
Related Work Experience
Experience in an IT/Software development environment, areas of 5+
Data Warehousing and Business Intelligence is a plus
Supervisory experience managing multiple teams consisting 3-5
of employees and contractors
Experience as an ETL developer, Analyst, QA Engineer, or other role 5+
involving daily interaction with development practices
Project Management experience including leading software development teams 3+
Experience with MPP databases such as Teradata 3+
Experience with Cable TV, Internet, and/or Phone products & services or
other related industry experience is a plus
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.
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