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Manager, Business Development - Retail

Date posted 03/31/2020 Requisition Number: 250287BR Location: United States - Connecticut - Stamford Area of Interest: Business Development, Program Management, Retail, Sales Position Type: Full Time

The Manager, Business Development - Retail is responsible for new business opportunities: negotiates and closes business deals, manages strategic planning, and execution of store experience initiatives for third party retailers and vendors.

In this role you will provide leadership and facilitation for cross-functional and internal impacting projects. You'll design presentations on solutions and services that meet or predict retailer’s future needs.

In addition, you'll support the Charter Retail Partner leadership team in driving culture of excellence and contributing to the satisfaction and retention of customers, resulting in customer and revenue growth.


Partners to lead programs and internal and external teams, plan initiatives, and leads cross-functional team communication.

Ensures activities are implemented in accordance with established specifications, schedules, and budgets; coordinates interdepartmental functions to minimize delays; regularly meets with Retailer and Third Party vendor management to review plan status and align on future actions.

Develops business requirements and documentation, and implements the retailer expansion plans required to support effective execution.

Reports on progress versus goals. Develops, implements and communicates all project status reports.

Partners with Business Planning and external vendors to identify new retailers and third party vendors with the greatest business growth opportunities, while managing costs.

Manages a close relationship with multiple vendors to implement, maintain, and forecast in-store experiences with the environment and technology. Manages vendor relationships virtually and in-person.

Participates and interacts with other departmental members to gain alignment on sales impacting projects. Provides sales impact analysis and support for the expansion of retailers and third party vendors.

Liaises and participates in the development and implementation of projects as requested.

Tracks expenditures, stays within budgeted guidelines and looks for and employs cost saving measures.

Maintains and coordinates the communication of plans to internal stakeholders and external partners and addresses concerns and escalates issues. Identifies and executes business objectives, policies, and practices. Monitors and evaluates results.

Develops a growth strategy focused on financial gain and customer satisfaction. Strategizes new and existing plans to develop the in-store experience to a new level of satisfaction.

Arranges business meetings with prospective retailers and third party vendors; promotes Charter products/services, while addressing or predicting client needs.

Implements, communicates and adheres to company policies.

Performs other duties as requested by manager.


Skills/Abilities and Knowledge
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communication in a clear, straight-forward, and professional manner

  • Ability to work through complex, enterprise level issues with a methodical approach and meet required deadlines
  • Proven ability to foster positive business relationships with strategic partners
  • Display learning agility and ability to apply knowledge in a team environment
  • Exceptional negotiation and analytical skills
  • Proven track record of developing/executing plan milestones and keeping within budget
  • Knowledge of sales strategies and procedures
  • Knowledge of pricing, contract and billing procedures
  • Knowledge and ability to use computer and software applications, including Tableau, Adobe Suite and Microsoft Office Suite
  • Valid driver’s licence and ability to meet Company’s motor vehicle requirements
  • Ability to effectively present information to management
  • Ability to make decisions and solve problems while working under pressure
  • Ability to show judgment and initiative and to accomplish job duties

Bachelor's degree in business or equivalent experience required

Related Work Experience
5+ years: Leadership of retailer partnerships
7+ years: Sales Management
7+ years:Corporate Experience

Preferred Work Experience
3+ years: Project management experience

Corporate environment
Travel as required, up to 75%


The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: HQ452 Business Unit: Marketing Apply Later

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  • Project Management, Stamford, Connecticut, United StatesRemove