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Systems Engineer IV - Video Tools & Automation

Greenwood Village, Colorado

Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Video Operations cultivates our dynamic video ecosystem, ensuring smooth transitions from source to satellite to screen. Working groups are dedicated to creating and harnessing cutting-edge streaming and data technologies to smooth and improve the user experience. We engineer complex architecture, offering technical troubleshooting and market support for all of our video products, including hardware, software and related infrastructure.

  • Full Time
  • Job Level: Entry to Senior
  • Travel: Occasional

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Success Profile

What makes you successful in Video Operations?
Check out our top traits to see if you have the right mix.

  • Analytical
  • Problem Solving
  • Detail Oriented
  • Flexible
  • Leadership
  • Team Player

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Job Function

Date posted 11/13/2019 Requisition Number: 253129BR Location: United States - Colorado - Greenwood Village Area of Interest: Engineering, Network Operations, Systems Engineer, Technical Operations, Video Operations Position Type: Full Time
JOB SCOPE

Leads in the planning, design, development, implementation, and execution of innovative application and platform solutions designed to support new or existing Video Operations business initiatives. Projects are usually of considerable complexity and require a strong knowledge of development tools and a general understanding of Video technologies and problem statements. Works in most phases of a project and review work of less experienced team members/peers. Performs maintenance and provides technical assistance and advice on existing software solutions.

DUTIES AND RESPONSIBILITIES
  • Actively and consistently supports all efforts to simplify and enhance the customer experience in the Video Operations ecosystem
  • Develop, test, and debug new software or make enhancements to existing software.
  • Develop and perform unit, integration testing of software to ensure proper and efficient execution and adherence to business and technical requirements.
  • Influences system design by identifying and recommending design and requirements needs for software enhancements
  • Participates in code review sessions to validate adherence with development standards
  • Develops and maintains technical documentation
  • Collaborates with customers, internal and cross-departmental technical teams to identify software problems and communicate remediation plans
  • Mentors and coaches junior developers/peers
  • Maximizes the efficiency of the various software systems by implementing, monitoring, testing and auditing new software programs
  • Participates in continuous performance improvement sessions to discuss opportunities to improve processes or standards
  • Analyzes and resolves computer related problems by coordinating with in-house personnel to diagnose and fix operational difficulty, as well as consulting, advising and training on specialized features and functions
  • Follows established configuration/change control processes
BASIC / MINIMUM QUALIFICATIONS
  • Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience.
  • Minimum six (6) years of experience in software engineering and object-oriented design principles.
  • Minimum four (4) years of experience in single page web applications with JavaScript, jQuery, Vue.js, CSS, HTML5.
  • Minimum three (3) years of experience in API interactions with REST, Web RPC and SOAP.
  • Minimum two (2) years of experience with tools like Gitlab/Bitbucket, various IDEs, Jira etc.
  • Minimum two (2) years of experience in cloud technologies
  • Minimum one (1) year of experience in CI/CD Tools e.g. Jenkins, Bamboo, Travis, Team City, or CircleCI
  • Must be able to work the following schedule: Monday thru Friday, 8AM to 5PM
ADDITIONAL JOB QUALIFICATIONS
  • Expert level experience with UI Design patters such as MVC, MVVM etc.
  • Expert level experience with Docker / Kubernetees or VirtualBox / VMware
  • Advanced knowledge of networking protocols, concepts and Services (e.g. TCIP/IP, UDP, OSI network layers, DNS, DHCP)
  • Knowledge of video delivery technologies, ecosystems and support functions
  • Knowledge of monitoring tools such as Splunk or the ELK stack.
  • Ability to identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
  • Ability to deal with ambiguity, uncertainty, and incomplete information when evaluating alternatives and making recommendations
  • Ability to work seamlessly within a team as well as manage individual tasks
  • Strong technical knowledge of the Information Technology field and computer systems
  • Demonstrated communication skills (written, interpersonal, presentation), with the ability to easily and effectively interact and negotiate with business stakeholders
  • Creative and abstract thinking skills to envision and design innovative solutions to business opportunities and challenges
  • Proven ability to work independently; designing, developing and deploying solutions, and to deliver projects on time with minimal direction
  • Ability to listen and evaluate all opinions without bias, and contribute to a common culture of excellence
  • Experience performing requirements gathering, analysis, and documentation
  • Able to handle multiple assignments simultaneously
  • Strong design, problem solving and troubleshooting skills
  • Adaptable, proactive and willing to take ownership
PREFERRED QUALIFICATIONS
  • Experience working in an agile environment.
  • Splunk Fundamentals 2.
  • AWS cloud technologies

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13541 Business Unit: Network Operations Apply Now Apply Later

Quote

I have always been intrigued with video and how it works, from the satellite to the customer’s home. It’s also really exciting to be a part of team that is working on the future of the internet and TV. Our teams at Spectrum come from a variety of different backgrounds, with people from all over the world. We get the opportunity to learn and work with some of the most talented people in their field.

Brandon, Director, Video Operations

I’ve been in my role on the Video Operations team since joining Spectrum 3.5 years ago. My role is to ensure that, when our customers watch our video content, it is available when they want it, where they want it, and how they want it. Our employees have unique skillsets and points of view, which makes for great collaboration and leveraging of top talent. The company fosters an environment of success and progression. We have the tools in place to help everyone succeed.

John, Sr. Director, Video Operations

Rewards

  • Health Benefits

    Medical, prescription drug, dental, and vision plans available.

  • Paid Time Off

    Paid vacation, sick and personal time, and holidays.

  • 401(k) Retirement Savings

    We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.

  • Education Assistance

    We support continuing education for personal and professional growth.

  • Career Progression

    Advancement is a very real and achievable goal.

  • Training and Certification

    Sponsored courses help enhance your skills.

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