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Advanced Video Engineer IV - Video Operations

Greenwood Village, Colorado

Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Video Operations cultivates our dynamic video ecosystem, ensuring smooth transitions from source to satellite to screen. Working groups are dedicated to creating and harnessing cutting-edge streaming and data technologies to smooth and improve the user experience. We engineer complex architecture, offering technical troubleshooting and market support for all of our video products, including hardware, software and related infrastructure.

  • Full Time
  • Job Level: Entry to Senior
  • Travel: Occasional

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Success Profile

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Check out our top traits to see if you have the right mix.

  • Analytical
  • Problem Solving
  • Detail Oriented
  • Flexible
  • Leadership
  • Team Player

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Job Function

Date posted 12/05/2019 Requisition Number: 254410BR Location: United States - Colorado - Greenwood Village Area of Interest: Engineering, Network Operations, Technical Operations, Video Operations Position Type: Full Time
JOB SCOPE

Responsible for engineering activities that maintain and enhance the company's video transportation and delivery systems. This is a multi-tiered design/development & support role that interacts with Video Product & Video Operations Teams, CPE manufacturers, and Supply Chain to provide video solutions. The role is responsible for participating in the development of technical architectures and direction across a set of internal business applications, leading cross functional technical development efforts, delivering business critical projects while maintaining high morale, managing the operational activities in an efficient and professional manner and ensuring all team targets are met, as advised, by Video Operations leadership.

DUTIES AND RESPONSIBILITIES
  • Participate in the testing of new firmware, software, and hardware supporting Charter’s video solutions.
  • Implement test plans to validate functional, performance, and business requirements provided by product and engineering teams for video acquisition, processing, and encoding solutions.
  • Participate in the evaluation, selection, and deployment of new test tools and automation frameworks.
  • Provide timely and accurate information and status updates to functional leaders.
  • Provide day-to-day leadership, mentoring, and technical guidance to team members.
  • Participate in the development and implementation of standards, policies, and procedures.
  • Understand the technical roadmaps within Video Operations to ensure compliance with established technical solutions/architectures.
  • Participate in the development of project cost estimates and schedule forecasts.
  • Develop, design and implement video transportation solutions.
  • Work with the field on the implementation of video transportation related projects.
  • Support operations and work with vendors and engineering, as needed, to resolve customer or redundancy related issues.
BASIC / MINIMUM QUALIFICATIONS
  • Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience
  • Minimum six (6) years video engineering experience
  • Minimum seven (7) years of experience working within a video operations environment
  • Minimum five (5) years of video transportation experience
  • Minimum five (5) years of project management experience
ADDITIONAL JOB QUALIFICATIONS
  • Advanced knowledge of and experience with Video acquisition, transcoding/encoding, multiplexing, and modulation, using such equipment as: Cisco DCMs, Arris CAP1000/DM6400 Cherry Pickers, and Harmonic ProStreams and common cable CPE
  • Advanced knowledge of Video Compression: MPEG-2, MPEG-4, H264, HEVC, J2K, etc.
  • Advanced knowledge of Audio Compression: Dolby AC3, Dolby Digital Plus, AAC, etc.
  • Integrates communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
  • Understanding of IP networking, TCP/IP protocols, Routing and Switching
  • Perform network planning, architecture design, and configuration for Cisco routers and Juniper routers and switches, including device turn up.
  • Experience with Arris (DAC) and/or CISCO (DNCS) video delivery systems
  • Experience in managing optical transport platforms service gateways (i.e. Cisco ONS, Infinera DTN / DTNx / Flex, Ciena).
  • Solid knowledge of related industry specifications and standards IEEE, ANSI, Physical Media (Multimode Fiber, Singlemode Fiber, UTP, etc.), bridging, switching, routing, Ethernet and transport technologies and protocols
  • Ability to work with and lead cross functional teams including Product, Operations, IT, Care, etc.
  • Ability to self-manage time and priorities in a fast-paced work environment
PREFERRED QUALIFICATIONS
  • Industry and vendor specific certifications and training (Cisco CCNA, SBE Certified Broadcast Networking Engineer (CBNE) , or Advanced DVB & MPEG Stream Structure, Analysis and Troubleshooting certification)

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13541 Business Unit: Network Operations Apply Now Apply Later

Quote

I have always been intrigued with video and how it works, from the satellite to the customer’s home. It’s also really exciting to be a part of team that is working on the future of the internet and TV. Our teams at Spectrum come from a variety of different backgrounds, with people from all over the world. We get the opportunity to learn and work with some of the most talented people in their field.

Brandon, Director, Video Operations

I’ve been in my role on the Video Operations team since joining Spectrum 3.5 years ago. My role is to ensure that, when our customers watch our video content, it is available when they want it, where they want it, and how they want it. Our employees have unique skillsets and points of view, which makes for great collaboration and leveraging of top talent. The company fosters an environment of success and progression. We have the tools in place to help everyone succeed.

John, Sr. Director, Video Operations

Rewards

  • Health Benefits

    Medical, prescription drug, dental, and vision plans available.

  • Paid Time Off

    Paid vacation, sick and personal time, and holidays.

  • 401(k) Retirement Savings

    We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.

  • Education Assistance

    We support continuing education for personal and professional growth.

  • Career Progression

    Advancement is a very real and achievable goal.

  • Training and Certification

    Sponsored courses help enhance your skills.

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