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Business Sales Representative

Date posted 10/10/2017 Requisition Number: 205536BR Location: United States - Minnesota - Rochester Area of Interest: Customer Service, Other, Sales, Telecommunications Position Type: Full Time
Responsible for acquiring new commercial accounts through selling strategic communication solutions including high-speed internet, video and voice services.

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Sell strategic communication solutions to commercial customers through inbound customer telephone calls and/or in response to sales leads (web-leads)
  • Responsible for day to day sales activity management, funnel activity and focus on sales productivity
  • Deliver revenue quota and achieve defined performance goals for close rate, bundle sell-in, average revenue per unit (ARPU), average revenue per sale (ARPS) and product penetration/connect goals
  • Maintain a sales funnel. Manage the sales cycle for multiple sales opportunities concurrently. Initiate outbound calls to follow-up on leads, negotiate contracts and close sales.
  • Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
  • Proficiency in business sales applications to ensure accurate and complete information within the appropriate database
  • Perform other duties as requested

Skills / Abilities and Knowledge
  • Ability to listen to and interpret the needs of the customer
  • Knowledge of voice, data and television products and services
  • Ability to overcome objections and close sales
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to manage multiple sales leads at one time
  • Ability to prioritize and organize effectively
  • Ability to use a personal computer, job-specific software applications and other office equipment such as telephone, headset, copier, fax, and calculator
  • Ability to work independently
  • Ability to work with others to resolve problems, handle requests or situations
  • Ability to respond quickly to changing business needs
  • Ability to read, write and speak the English language to communicate with customers and co-workers, on the phone and through written communications in a clear, straight-forward, and professional manner

High School diploma or equivalent
Some post high school education preferred

Related Work Experience Number Of Years
Sales experience; inbound call environment preferred 3+
Customer Service, Call Center experience preferred 1-2

Office environment
Exposure to moderate noise levels

EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Charter is committed to diversity, and values the ways in which we are different.

More on Spectrum: Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws. Charter Communications is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status.

Spectrum is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status.

FCC Unit: 01371 - Rochester Hwy 52 N Bldg 002 Business Unit: Customer Operations Apply Later

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