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Strategic Account Manager, Healthcare – Spectrum Enterprise

Date posted 08/17/2018 Requisition Number: 222949BR Location: United States - California - El Segundo Area of Interest: Sales, Telecommunications Position Type: Full Time
Spectrum Enterprise is a national provider of scalable, fiber-based technology solutions serving many of America's largest businesses and communications service providers.

The broad Spectrum Enterprise portfolio includes Internet access, Ethernet access and networks, Voice and TV solutions extending to Managed IT solutions, including Application, Cloud Infrastructure and Managed Hosting Services offered by its affiliate, Navisite. We work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs.

The Highlights
The Spectrum Enterprise Strategic Account Manager Healthcare is responsible for dedicated account management of an assigned module for Spectrum Enterprise market customers. This field-based position will focus on the protection and growth of existing revenues through proactive management of customer relationships.

What You Will Do
  • Serve as customer advocate within the fast-growing business
  • Develop customer-centric solutions highlighting product benefits
  • Facilitate face-to-face meetings to pursue renewal opportunities• Deliver proposals to promote new revenue
  • Consistently achieve or exceed sales and revenue quotas
  • Maintain customer database
  • Establish data control procedures and work with regulatory agencies as needed
  • Collaborate with others to resolve issues and enhance the customer experience
  • Attend training to remain current on pricing, order entry, and commission reports
  • Assist with account collections when necessary
  • Perform other duties as needed
Required Keys for Success
  • 5 years of experience with strategic sales or account management
  • 3+ years of experience in pharmaceutical sales, surgical rep, hospital or healthcare
  • Through understanding of HIPAA and compliance issues
  • Skilled in quickly conducting cost analysis and providing recommendations
  • Proven sales record, meeting $3000 monthly quota
  • Aptitude for identifying and cultivating market opportunities
  • Collaborative team member, able to multitask and manage change
  • Familiarity with, ICOMS/CSG, or other billing systems
  • Extensive knowledge of Microsoft Office, including Visio
  • Strong written and oral English communication skills
How You Will Stand Out from the Crowd
  • 5 years of industry experience with advanced voice and data networking
  • Positive attitude with strong presentation skills
  • Experience in another sales channel or in telesales on embedded accounts
  • Confidence in communicating technical information to high level customers
  • Deadline driven in a dynamic fast paced environment
  • Motivated by commission based model
  • Coachable, with entrepreneurial spirit and ability to work independently
  • Familiarity with product suite
Your Education
  • High School diploma or equivalent (required)
  • Bachelor's Degree in business-related field (preferred)
What You Can Expect
  • Office environment
  • Field work including customer meetings and site visits
  • Frequent travel (30%) in personal vehicle

The Spectrum brand is powered and innovated by Charter Communications.  Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants.  Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13558 Business Unit: Spectrum Enterprise Apply Later

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