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Sales Engineer - Spectrum Enterprise

Date posted 10/10/2018 Requisition Number: 228103BR-1 Location: United States - Ohio - Akron Area of Interest: Sales, Telecommunications Position Type: Full Time
Spectrum Enterprise is a national provider of scalable, fiber-based networking and managed services solutions. Solutions include Internet access, Ethernet and Managed Network Services, Voice solutions, TV solutions and Managed Application, Cloud Infrastructure and Managed Hosting Services. We work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs. For more information, visit

The Highlights

The Sales Engineer provides consultative presale and post sale technical support to Mid-Market sales teams. In this role, you will evaluate client networking requirements for the sale of fiber services, including private networking solutions based on MEF standards, voice- and cloud solutions. You will focus on showing prospective mid-market clients how our innovative solutions will help satisfy their growing complex technology and communications needs today and in the future.

What you will do
  • Evaluate status and perform needs analysis on current client networks
  • Engineer standard and nonstandard solutions to address client requirements
  • Design client-centric solutions for complex services
  • Prepare and present technical sales proposals
  • Collaborate with Engineering and Operations teams to develop and support offerings
  • Serve as liaison between clients, sales and other internal departments
  • Deliver post-sale documentation and support
  • Ensure successful client implementation through training of internal sales team
  • Review all proposed solutions for mid-market clients
  • Consistently upgrade knowledge of the organization's products and services
  • Carry out other duties as needed, including attending other trainings and meetings
Required keys for success
  • Three or more years of experience in telecommunications sales, engineering and networking
  • Extensive experience with voice networking and routing protocols
  • Experience in data and voice communications and IP security strategies
  • In-depth knowledge of networking technologies such as TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
  • Extensive knowledge of Microsoft Office, including Visio
  • Knowledge of Metro Ethernet (DPL, EVPL, ELAN) and LAN/WAN technologies
  • Familiarity with converged multimedia applications
  • Effective communication skills
How you will stand out from the crowd
  • Familiarity with networking fundamentals related to routers, switches, DS3, OC-x, CSU/DSU and other CPE
  • Skilled at quickly conducting consultative analysis and providing recommendations
  • Adept at multitasking and meeting multiple deadlines
  • Able to work with sales executives throughout the sales cycle
  • Strong sales proposal design and presentation skills
  • Familiarity with product suite
Your education
  • High school diploma or equivalent (required)
  • Bachelor’s degree in related field (preferred)
  • CCNA, CCDA certification (preferred)
What you can expect
  • Office environment
  • Field work including client meetings and site visits
  • Frequent travel in personal vehicle

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

Business Unit: Spectrum Enterprise Apply Later

A Day in the Life

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