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Sr. Human Resources Generalist

Date posted 05/16/2019 Requisition Number: 241269BR Location: United States - Ohio - Akron Area of Interest: Human Resources, Legal, Sales Position Type: Full Time

The Sr. Human Resource Generalist administers HR policies and programs, balancing employee advocacy and business operating needs. In this role you will work to promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws.

You will be responsible for providing comprehensive HR support, directly or indirectly, to a designated client group, building credible relationships with Business Leaders and understanding and supporting the accomplishment of their business priorities. You will also support them in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills.

  • Provide guidance to designated client group Leadership and employees on HR issues, employment law, and develop new programs and initiatives to meet management needs
  • Perform advanced employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests; conduct exit interviews
  • Conduct complex/sensitive employee related investigations
  • Generate solutions and implement with input from more senior HR teammates
  • Anticipate and plan for long-term HR needs and trends in partnership with business Leadership
  • Assist in the formulation of objectives for personnel policies and procedures and manpower goals
  • Assure company policies are administered fairly and consistently
  • Effectively communicate and execute necessary changes to policies and procedures
  • Handle workers compensation, first report of injury database and safety regulations process
  • Coordinate the administration of all Leave of Absence programs and processes including transitional work and accommodations
  • Conduct open enrollment and other benefits related programs as needed
  • Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination
  • Ensure timely and accurate entries to the HRIS database
  • Ensure timely and accurate payroll entry for designated client group
  • Perform audit and compliance functions as requested on items such as audit reports verification, commission reports and payroll information
  • Maintain employee records in compliance with state and federal requirements
  • Assist in the management and execution of bonus plans, merit processes, and routine/special request reports
  • Assist in the annual budget planning process as needed
  • May recruit and staff from internal and external sources
  • All other duties as requested

Skills/Abilities and Knowledge
  • Strong Consultative and coaching skills
  • Strong knowledge of employee relations procedures and applicable law
  • Strong Analytical skills
  • Strong Business Acumen
  • Knowledge of local, state and federal employment laws and procedures
  • Knowledge of recruitment trends and technologies
  • Knowledge of state and federal wage and hour laws
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to communicate with all levels of management and company personnel
  • Ability to deal with the public in a professional manner
  • Ability to maintain confidentiality of information
  • Ability to make decisions and solve problems while working under pressure
  • Strong PC skills and MS Office skills
  • Ability to prioritize and organize effectively
  • Ability to show judgment and initiative and to accomplish job duties in a timely manner
  • Ability to work independently
  • Strong knowledge of staffing and employment practices
  • Strong Project Management skills
  • Knowledge of cable television products and services a plus
  • Bachelor's degree in Human Resources, Business, or related field or equivalent experience
Related Work Experience
  • 5+years Human Resources Generalist experience
Certifications and/or Licenses
  • Certifications for Human Resource Professionals (PHR, SPHR) highly preferred
  • Valid driver's license with satisfactory driving record within company required standards
  • Office Environment
  • Travel Required


The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

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