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Strategic Account Manager Healthcare - Spectrum Enterprise

Date posted 02/08/2019 Requisition Number: 235519BR-2 Location: United States - Texas - Austin Area of Interest: Sales, Telecommunications Position Type: Full Time
Spectrum Enterprise is a national provider of scalable, fiber-based networking and managed services solutions. Solutions include Internet access, Ethernet, Managed Network Services, Voice solutions, TV solutions, Managed Application, Cloud Infrastructure and Managed Hosting Services. We work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs. For more information, visit

The Strategic Account Manager for Healthcare is responsible for the dedicated account management of an assigned module for market clients.
In this field based position, you will focus on the protection and growth of existing revenues through proactively managing client relationships.

What you will do
  • Serve as a client advocate within their fast-growing business
  • Develop client-centric solutions highlighting product benefits
  • Facilitate face-to-face meetings to pursue renewal opportunities
  • Deliver proposals to promote new revenue
  • Consistently achieve or exceed sales and revenue goals
  • Maintain client database
  • Establish data control procedures and work with regulatory agencies as needed
  • Collaborate with others to resolve issues and enhance the client experience
  • Attend training to remain current on pricing, order entry and commission reports
  • Assist with account collections when necessary
  • Perform additional duties related to this position as assigned
Required keys for success
  • Five years of experience with strategic sales or account management
  • Three or more years of experience in pharmaceutical sales, surgical rep, hospital or healthcare
  • Thorough understanding of HIPAA and compliance issues
  • Skills to quickly conduct cost analysis and provide recommendations
  • Proven sales record of meeting $3,000 monthly goal
  • Aptitude for identifying and cultivating market opportunities
  • Aptitude to participate as a collaborative team member
  • Ability to multitask and manage change
  • Familiarity with Salesforce, ICOMS/CSG or other billing systems
  • Extensive knowledge of Microsoft Office, including Visio
  • Effective communication skills
How you will stand out from the crowd
  • Five years of industry experience with advanced voice and data networking
  • Positive attitude with strong presentation skills
  • Experience in another sales channel or in telesales on embedded accounts
  • Confidence in communicating technical information to high-level clients
  • Deadline-driven nature in a dynamic, fast-paced environment
  • Motivation from a commission-based model
  • Coachable disposition with an entrepreneurial spirit and ability to work independently
  • Familiarity with our product suite
Your education
  • High School Diploma or equivalent (required)
  • Bachelor's Degree in a business-related field (preferred)
What you can expect
  • Office environment
  • Fieldwork including client meetings and site visits
  • Frequent travel (30 percent) in a personal vehicle

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13551 Business Unit: Spectrum Enterprise Apply Later

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