Senior, Change Manager, Spectrum Enterprise
Ballwin, Missouri
For decades, Spectrum Enterprise experts have partnered with America’s largest businesses to provide a high-performing network and solutions. We understand clients have the right to demand what their business needs to be successful. We don’t settle for one-size-fits-all. We learn the ins and outs of the business, and IT goals, before designing the right solution for today—and setting the stage for tomorrow. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions.
- Full-time
- Job level: Mid-level
Success profile
Check out the top traits we're looking for and see if you have the right mix.
- Ambitious
- Achiever
- Perceptive
- Problem solver
- Results-driven
- Skilled presenter
Rewards
Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
Responsibilities
Are you a Change Manager experienced in monitoring and driving project performance by implementing change management best practices? You can do that. Ready to determine the strategy and tactics of change activities to support a successful transformation? As a Sr Change Manager at Spectrum Enterprise, you can do that.
Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
Be part of the connection:
As a Sr Change Manager, you will be responsible for leading all aspects of the development and implementation of change adoption efforts as part of key projects and serves as the main point of contact for change adoption activities on those projects. You are hands-on taking change adoption efforts end to end from original concept through final implementation and adoption success.
How you can make a difference:
- Plans, manages, and monitors change adoption activities from concept through implementation for projects. Acts as primary contact for change adoption to establish key stakeholder requirements and project objectives.
- Assesses, strategizes, designs, develops, and delivers actionable change management tactics, which includes communications, leadership, sponsorship, engagement, and advise on training.
- Establishes change management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and Leadership expectations using the appropriate tools.
- Meets with internal customers of an assigned project to provide status updates and reports and gather project-related feedback.
- Responsible for handling multiple projects simultaneously.
- Prepares preliminary and end result change impact analysis for project teams, Project Leadership or department leadership.
- Develops options and recommendations to drive critical decisions.
- Tracks costs and performance, service levels and other metrics required to ensure project goals and objectives are met.
- Serves as a resource to change managers and project teams to educate and assist them with implementing change management processes and making improvement/changes.
- Performs other duties as requested.
What you bring to Spectrum Enterprise
Required qualifications:
Experience: Three to Five years of Change Management experience; One or more years of Project Management
Education: Bachelor’s degree in related field or equivalent work experience
Skills: Change management approaches, tools, and phases of the change lifecycle
Abilities: Proven ability to manage synergies between different aspects of project activities; Ability to prioritize and organize effectively and manage multiple projects and assignments; Ability to develop strong working relationships with peers and project members; Ability to work independently with minimal instructions.
Preferred qualifications:
- Certified Change Practitioner (Prosci or other).
- Working knowledge of PROSCI methodology.
- Experience in communication and/or training content creation.
What you can enjoy every day:
- Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
- Learning culture: Company support in obtaining technical certifications.
- Dynamic growth: Paid training and clearly defined paths to advance within the company.
- Total rewards: Comprehensive benefits that encourage a work-life balance.
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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
