Full TimeCharlotte, North CarolinaPosted 11/12/2021Areas of interest: Business Intelligence, LeadershipRequisition Number: 296712BRBBL715
JOB SUMMARY Responsible for defining the technology strategy for Charter’s Business Intelligence organization. Will partner with the IT department and work with seniors leaders of the of the organization to provide a clear vision and implementation path for technology solutions that meet business and organizational goals. Will align business intelligence initiatives to our broader corporate strategy and ultimately drive a superior customer experience. Accountable for leading, managing, mentoring, collaborating, and developing the teams responsible for the implementation of the technology strategy. Lead organization through cloud transformation while support hybrid operating model.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience
Partner with business partners, IT partners and data asset owners and formulate the broader data strategy for the enterprise.
Bring thorough leadership to Data management functions and the use of technology to accomplish the strategic objectives and support the continued transformation of Charter into a data and analytics driven organization
Own the successful implementation of business intelligence technologies, architecture, and business-driven initiatives
Champion adoption of business intelligence systems/tools/processes where appropriate
Educate and ensure that the vertical leaders are leveraging expert knowledge of business intelligence technology capabilities have deep familiarity with technology and business trends to help business leaders identify opportunities and threats
Partner with senior leadership on the continuing transformation of Charter into a data and analytics driven organization
Lead a high-performing team by recruiting, training, coaching and developing effective leaders and staff
Ensure the vertical leaders are providing forward looking insight that may effect the technology roadmap
Complete monthly executive summaries of business intelligence accomplishments / issues and more generally communicate progress with other technology leaders
Prioritize initiatives with a keen eye toward business impact
Instill and reinforce a strong customer service and business-oriented ethic in the entire team
Manage associated budgets and processes within the Business Intelligence function.
Provide strong management and leadership skills with a proactive participative management style
Education BA or BS College Degree or related work experience Master’s Degree or MBA preferred AWS Solutions Architect Certification highly preferred
Related Work Experience Number of Years Telecommunication industry leadership experience to include 5+ Data analysis and business intelligence experience 10+
WORKING CONDITIONS Office environment Some travel required
BBL715 296712 296712BR
Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.