Full TimeCharlotte, North CarolinaPosted 11/21/2022Business unit: Customer OperationsAreas of interest: Information Technology, Software EngineeringRequisition Number: 321383BRISW500
JOB SUMMARY Responsible for management of a team of software professionals who deliver customer-facing and back office software solutions. Will also be responsible for daily leadership of the team as well as future planning of complex projects.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience.
Manage a development team that operates cross-functionally with product, operations, and testing teams to ensure quality and timely delivery of code.
Provide team support and direction on shifting priorities for new and existing projects as well as enterprise initiatives, organizing and delegating work as needed.
Implement software proposals and estimates scope of work.
Plans for and aligns resources for completion of work.
Works closely with cross functional teams on resource allocation, budget implications and timeline considerations.
Escalation point for internal partners to assist in resolving roadblocks and mitigating risks to ensure successful on-time software product delivery.
Ensure adequate project documentation is created.
Provide input to management regarding technical issues, strategic planning of projects, system operations, and new software development and deployment.
Perform other duties as assigned.
Required Education BA/BS in Information Technology, Computer Science, related field or equivalent work experience
Required Related Work Experience and Number of Years 5 years Software Engineering experience 2 years Leadership experience
WORKING CONDITIONS Office environment #LI-MH2 ISW500 321383 321383BR
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