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Network Engineer IV - Spectrum Enterprise

Date posted 01/11/2019 Requisition Number: 233784BR Location: United States - North Carolina - Charlotte Zip Code: 28273 Area of Interest: Engineering/Technical Operations, Telecommunications Position Type: Full Time
Spectrum Enterprise is a national provider of scalable, fiber-based networking and managed services solutions. Solutions include Internet access, Ethernet, Managed Network Services, Voice solutions, TV solutions, Managed Application, Cloud Infrastructure and Managed Hosting Services. We work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs. For more information, visit

The Highlights
The Network Engineer IV leads in the planning, forecasting, implementation and identification of resource requirements for highly complex network systems. In this role, you will design and establish corporate standards, develop and implement network enhancements and make recommendations for improvement. You will lead the implementation of approved network architecture and designs and serve as a leader in staff development efforts.

What you will do
  • Actively and consistently support all efforts to simplify and enhance the client experience
  • Design, deploy, manage and ensure the stability of local/wide area network (LAN/WAN) infrastructure technologies to provide high availability, fault tolerance and scalability to effectively and efficiently support mission-critical business systems
  • Demonstrate a high level of competence in LAN/WAN technologies, routing and switching platforms, troubleshooting critical issues and coordinating implementation
  • Represent the Engineering Department, working closely with architects and engineers in designing, modeling and implementing new technologies
  • Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow
  • Troubleshoot and resolve major network and system issues
  • Document project requirements, including scope, costs, schedule, testing and terms of delivery
  • Ensure projects are completed on time, within budget and meet high-quality standards and leadership expectations using the appropriate tools
  • Mentor and train other engineering employees in key elements of networking systems and provide technical presentations to instruct coworkers and other production services support individuals
  • Research and identify technology opportunities and their applications to the business
  • Test and validate all new hardware and connections for proper configuration and performance
  • Adhere to industry-specific local, state and federal regulations
  • Know, understand and follow company policy
  • Perform additional duties related to this position as assigned by supervisor
Required keys for success
  • Six or more years of data network experience
  • Advanced data networking knowledge (OSI Model, TCP/IP, Optical Transport)
  • Advanced knowledge of related industry specifications and standards such as IEEE, ANSI, fiber (multimode, single mode, UTP, etc.), bridging, switching, routing, Ethernet and transport technologies and protocols
  • Advanced knowledge in network design, architecture, protocols and topology
  • Advanced knowledge in using ticketing and software tools to support the current operations
  • Advanced knowledge of basic network devices and appliances
  • Advanced knowledge of network designing software, such as Visio
  • Ability to work in a fast-paced team environment
  • Ability to learn new technology quickly
  • Ability to use personal computer and software applications
  • Knowledge of Microsoft Office
  • Effective communication skills

How you will stand out from the crowd
  • Knowledge of our company products and services
Your education
  • Bachelor's Degree in computer science, electrical engineering or related field or equivalent work experience (required)
  • Industry- and vendor-specific certifications and training such as Cisco Certified Network Professional (CCNP), Juniper Network Certified Specialist (JNCIS or JNCIP) or Alcatel-Lucent (preferred)
What you can expect
  • Office environment
  • May work in a network lab environment
  • 24/7 network operations environment
  • On-call work may be an essential function of the job
  • Occasional travel

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: HQ452 Business Unit: Spectrum Enterprise Apply Later

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