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Principal DevOps Engineer I

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Full Time Charlotte, North Carolina Posted 03/21/2022 Business unit: Corporate - CCL - CORPL Areas of interest: Software Engineering Requisition Number: 304098BR-3 ESW602
The Charter Technical Engineering Center (CTEC) facilities in Englewood, CO oversees the design and architecture of Charter’s multi-billion dollar network infrastructure. We investigate, select, develop, and integrate technologies and solutions that meet the needs of the company for short, medium and long term initiatives. This includes the delivery of the technology plan and future architecture for Voice, Video, Data, Optical, Commercial, Cloud, CPE, Network and Access.

Per Scaled Agile principles, enabling continuous flow through the end-to-end value stream in today’s enterprises can be complex. Practitioners across multiple teams and functions must collaborate effectively. Quality and security must be built in at every step. Solutions must be architected for rapid change. Governance and compliance controls must be streamlined and automated. A slew of metrics must be managed from all layers of the solutions stack. And the right automation must be in place to enable lightning-fast flow and on-demand processing.
Managing all this complexity, let alone optimizing it for continuous flow, requires specialized knowledge by everyone in the value stream who influences product delivery. To succeed with DevOps, this knowledge must be applied at the right times by the right people and with the right tools at all stages of the process.

DevOps implies close collaboration across team and department boundaries. Skills across domains are combined to produce specific outcomes in the CDP. For example, to ensure features are developed in a way that fosters continuous delivery, knowledge from five domains (Continuous Deployment, Continuous Integration, Continuous Security, Continuous Quality, and Continuous Observability) must be applied. This ensures that solutions are developed with speed, quality, security, version control, adaptability, and maintainability in mind.

As a potential candidate for this Principle DevOps Engineer I, we would expect someone who is willing to dream big, perform with excellence and create incredible products with the below skills and abilities:
• Evaluate and implement technologies that improve efficiency, performance and reliability of the DSDE managed Infrastructure
• Develop and deliver DevOps solutions that enable partnership with engineering teams
• Drive improvements in capacity, reliability, availability, monitoring and performance of core tool stack systems
• Develop well-documented and flexible code in Charter standard programming languages
• Design and develop DevOps tool stack interfaces that are clean, with a simple and common navigation structure
• Work with other team members, feature development teams, and Operations to collaborate on DevOps practice methodology design and development

  • Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Partner with developers and testers to create software deployment plans.
  • Drive the building of tools for automated deployment.
  • Prepare and deploy new modules and upgrades and complete fixes within the production environment.
  • Implement CI/CD pipelines.
  • Collaborate with developers and infrastructure teams to install or upgrade third party software.
  • Specialist for system performance and reliability, solving design problems and developing specialized skillsets.
  • Articulate recommendations for enhancing performance via gap analysis, identifying the most practical alternative solutions and assisting with modifications.
  • Provide documentation support as necessary.
  • Maintain objectivity while adjusting to iterative changes and the evolving technology landscape.

REQUIRED QUALIFICATIONS: Required Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Extensive understanding of software source control tools such as GitLab
  • Extensive understanding of container management software such as Kubernetes
  • Ability to write clear technical documentation for use by developers and testers
  • Ability to work under limited direction and handle multiple assignments simultaneously
  • Ability to identify issues of a highly complex nature and effectively resolve
  • Extensive experience with collaborating and building team consensus when interacting with both the leadership and the implementation teams
  • Effective verbal and written communication skills
  • Demonstrated in-depth analytical and troubleshooting abilities

Required Education
Bachelor’s Degree in Computer Science or equivalent experience

Required Related Work Experience and Number of Years
Software engineering experience (JavaScript, TypeScript, Java, Python): 7+
Cloud-based DevOps engineering experience: 5-8
Source control tool experience (GitLab, GitHub, etc.): 4-5
Cloud infrastructure management and architecture experience: 2-3
Experience with Helm and other Kubernetes management tools: 2-3

Preferred Education
Master’s Degree

Preferred Qualification(s)
Ability to work in a lean agile format as part of a scrum team

Office environment ESW602 304098-3 304098BR

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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