Full TimeCharlotte, North CarolinaPosted 12/03/2024Business unit: Customer OperationsAreas of interest: IT Management/Project ManagementRequisition Number: 2024-44539KGN306
Experienced with billing and business systems? Able to pivot to deliver innovative solutions using the latest technological tools? Data-driven, analytical, and collaborative? If so, you could find a home on the Billing Strategy & Design team at Spectrum.
At Spectrum we keep more than 32 million customers connected across our 41-state footprint. Our team provides customers with easy-to-understand bills across all their telecom services including when new promotions, or products are released. By leveraging innovation in billing technology, our Billing Strategy & Design team helps deliver the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
As a Scrum Master on the Billing Strategy & Design team, you’ll oversee the scrum process from initiation to delivery ensuring the effective use and practices of the agile framework to achieve business values.
WHAT OUR SCRUM MASTERS ENJOY MOST
Supporting all efforts to simplify and enhance the customer experience
Collaborating with agile team, other scrum masters, and project managers to ensure alignment and prioritized work is planned and executed appropriately
Facilitating daily stand ups, backlog groomings, sprint planning, sprint demos, and sprint retrospectives.
Monitoring team velocity, throughput, burndown, cumulative flow, and communicating actions to meet team commitments
Routinely engaging with senior leadership and executive management to present, educate, build consensus, and drive strategic decisions.
You’ll work in a fast-paced, dynamic office environment. On a given day you’ll coordinate project activities, facilitate scrum meetings, communicate and collaborate with team members and other stakeholders to successfully drive project efforts. You’ll thrive in this role if you can manage multiple projects and assignments simultaneously and develop strong working relationships with peers and project members.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: Scrum Master: 3 years; Telecommunications: 4 years
Education: Bachelor’s degree in related field, or equivalent combination of education and experience
Skills: In-depth understanding of the Agile Software Development Lifecycle (SDLC); JIRA, Confluence or other Agile development tools
Abilities: Manage complex and diverse projects, including multiple projects and tasks with shifting priorities in a fast paced environment; Communicate in a clear, straight-forward, manner to all levels of management and peers; Analyze and synthesize multiple points of view against goals for recommendation; Plan, prioritize and organize effectively; Foster change and motivate others
Preferred Qualifications
Experience: Running agile development teams at an enterprise organization
Education: AGILE scrum certified (Certified Scrum Master-CSM), or equivalent
SPECTRUM CONNECTS YOU TO MORE
Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
