Senior Manager, Marketing Research - Spectrum Enterprise

Full Time United States - North Carolina - Charlotte Posted 01/22/2021 Areas of interest: Marketing, Research/Analysis Requisition Number: 273860BR-2 MRS615
At a glance:
  • Are you a proven marketing research expert skilled in research design, primary and secondary research reporting and research project management?
  • Can you commit to a leadership position guiding teams to deliver against strategic marketing research objectives?
  • Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.

Highlights:

As the Senior Manager of Marketing Research, you lead internal teams, external research consultants and vendors to deliver against a highly strategic set of research objectives. You accelerate sales growth through in-depth marketing research that enhances multiple functions across the organization. You are passionate about working proactively across the company to identify, champion and act on research and information needs. You excel at extensive research design, primary and secondary reporting and research project management.

You achieve company growth by recruiting, hiring and training members of the marketing research team whose views align line with company objectives. You maximize the department by onboarding new team members and serving as a resource for other team members. You direct projects in an office environment and travel as needed to meet company objectives. You report to the Director of Marketing Research for goals, guidance and assistance.

Position benefits:
  • Competitive salary with bonus.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.
What you will do:
  • Encourage company-wide excellence and growth through active and consistent support of all efforts to simplify and enhance the client experience.
  • Accelerate sales growth by leading the development of new research efforts across a variety of initiatives.
  • Construct detailed research to assist internal clients make better informed business decisions.
  • Lead multiple primary research projects to discover critical marketing data insights, including advertising testing, product usability and satisfaction and brand health trackers.
  • Inform key stakeholders and senior leadership by presenting research findings and recommendations.
  • Drive marketing research efforts through the effective and efficient management of the appropriate partnerships, vendors, contractors and consultants.
  • Maximize research projects by working collaboratively with multiple internal teams simultaneously.
  • Ensure fiscal success through the management of the research budget.
Required keys for success:
  • Five or more years of project management experience.
  • Seven or more years of marketing research experience.
  • Expert in qualitative and quantitative research methodologies.
  • Experience analyzing and interpreting data to make recommendations based on analysis and expertise.
  • Track record of identifying the necessary research to address a multitude of business needs.
  • History of interpreting and summarizing secondary data.
  • Proactive and detail-oriented with the ability to thrive in a fast-paced environment while managing multiple projects simultaneously and handling shifting priorities.
  • Strategic thinker with an eye to move the business forward.
  • Ability to maintain business and client confidentiality and honor all Spectrum Enterprise client privacy requirements.
  • Solid prioritization and organizational skills with the ability to show sound judgment and initiative to accomplish job duties.
  • Resourceful with the ability to work independently while making recommendations and decisions autonomously.
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
  • Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
  • Familiar with Spectrum Enterprise products and services.
  • Knowledge of all major research methodologies, leading companies, associations, publications, industry trends and innovations.
  • Experience with Comperemedia, Kantar, Forrester and SNL platforms.
Your education:
  • Bachelor’s degree in research, marketing, business, management or a related field (required


For more information on Spectrum’s benefits, please click here.
The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to “virtually” meeting you.


The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

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