Senior Manager Product Management Spectrum Enterprise

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Full Time Charlotte, North Carolina Posted 08/04/2022 Business unit: Spectrum Enterprise Areas of interest: IT Management/Project Management, Product Requisition Number: 319139BR-4 MPD650
At a glance:
  • Are you an innovative product management professional enthusiastic about leading an Enterprise product line toward an optimized client experience?
  • Can you manage a team while partnering across functional internal and external groups to meet objectives aligned to a high-visibility product?
  • Do you desire competitive compensation with lucrative benefits and a focus on professional development?
Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at


As the Senior Manager of Network Services Product Management, you are passionate about improving awareness and increasing sales for the Spectrum Enterprise Network Services product portfolio. You excel at driving product life cycle management, including deploying new products, supporting products and capabilities and driving internal and external awareness. You manage the product strategy and ensure market competitiveness for the product portfolio by defining product development and enhancement requirements, applying in-depth competitive assessments and developing pricing tactics. You ensure product quality through a continuous, proactive focus on driving sales and operational process improvement.

You establish forward-looking response recommendations by performing comprehensive market analyses to capture key market dynamics, trends and drivers. You continually identify and pursue growth opportunities by using internal and external performance data, assessing operational planning and building business cases that accurately project the financial return on investment (ROI). You gain approval for these opportunities by facilitating compelling presentations, and if approved, you lead the initiative plan across a cross-functional team. You thrive in an office environment guiding multiple initiatives simultaneously using strong leadership, communication and management skills. You report directly to the Director of Product Management for goals, guidance and assistance.

Position benefits:
  • Competitive salary with bonus.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.
What you will do:
  • Encourage company-wide excellence by actively and consistently supporting all efforts to drive growth across an assigned product portfolio while simplyfing and enhancing the client experience.
  • Create a unique organization and market position through the application of industry best product lifecycle management best practices.
  • Develop product strategies to drive financial results and work with stakeholders to implement the strategies.
  • Support product development processes by proactively identifying analyses related to project success.
  • Develop product strategies depending on new services or features to drive financial results and work with Engineering, Product teams and stakeholders to implement the strategies.
  • Improve technology offerings by leading product launches and enhancements of products in the two operating units, to include collaboration with Corporate Engineering, Field Engineering and Corporate and Field Marketing.
Required keys for success:
  • Five or more years of product management or product development experience.
  • Five or more years of experience related to the telecommunications industry.
  • History of managing and fostering change.
  • Eagerness to learn from a new environment and make an impact quickly.
  • Solid leader with the ability to guide large, cross-functional teams and listen to multiple points of view to synthesize against goals.
  • Proven planning, prioritization and organizational skills with the ability to handle multiple tasks, make decisions and resolve issues while working under pressure.
  • Visionary and strategic thinker with strong business acumen and sense of urgency that shows sound judgment and initiative to accomplish duties.
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
  • Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
  • Experience in product management or product development in the telecommunications industry.
  • Comfortable working in a highly collaborative, fast-paced environment serving as a leader without formal authority.
  • Proven ability to communicate performance analytics, product status, business cases and process improvement recommendations via PowerPoint and Excel with exceptional accuracy, creativity and professionalism.
  • History of building and managing strong working relationships across the enterprise organization, including Sales, Sales Support, Operations, Client Care, Engineering and external vendors.
  • Strong analytical skillset with a demonstrated proficiency in pricing strategy, business case development and performance reporting, analytics, budgeting and forecasting.
  • Experience and aptitude in scoping and managing the development of business tools that automate and simplify complex business processes.
Your education:
  • Bachelor’s degree in business, finance, marketing or a related technical or non-technical field (required).
  • Master’s degree in business administration (preferred).
MPD650 319139-4 319139BR

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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