Full TimeCharlotte, North CarolinaPosted 06/28/2022Business unit: Spectrum EnterpriseAreas of interest: Sales, Sales Ops/SupportRequisition Number: 312673BR-3SAM300
At a glance:
Are you an experienced proposal specialist skilled in crafting informative and persuasive technical bids and proposals?
Can you commit to a sales support position efficiently responding to bids and response for proposals (RFPs)?
Do you desire a competitive salary with lucrative benefits and a focus on professional development?
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
As a Senior Proposal Specialist, you ensure a successful sales cycle by crafting enticing written narratives and visual content for client sales proposals. Using a high degree of autonomy, you excel at writing, editing and coordinating complex opportunities within the Sales Offer Management (SOM) Team. You maximize the efforts department-wide by mentoring and assisting less experienced team members.
You are passionate about researching, evaluating and creating accurate sales information that simplifies the sales cycle. You increase revenue and growth by meeting tight deadlines when responding to bids and RFPs. You continuously strive for excellence and thrive in an office environment supporting Sales teams. You report directly to the Manager of Proposal Process for goals, guidance and assistance.
Competitive salary with bonus.
Health, vision and dental insurance.
100% company match 401(k) up to 6%.
Company funded retirement accumulation plan for an additional 3%.
Pretax childcare spending account.
Paid holidays, vacation days, personal days and sick days.
Employee discount on spectrum services where available.
What you will do:
Enhance and simplify the sales cycle by coordinating high-level, customized strategic responses with minimal supervision and responding to bids determined to be within company scope and field of operations.
Drive the sales process by writing narratives and developing templates for RFPs per bid instructions and developing and maintaining a database of responses and boilerplates of past performances.
Ensure a successful sales cycle by supporting sales teams with textual input, addressing, packaging, copying materials, completing forms and following up with team members.
Identify and support large, complex opportunities through collaboration with the Sales Opportunity Management Team to track, report and implement winning strategies.
Coordinate with key stakeholders to verify appropriate signatures for all proposals and vendor form requests.
Ensure accurate and prompt RFPs by assigning sections, questions or technical specifications to knowledgeable team members.
Improve the sales success by verifying that the final content for submissions is grammatically correct and formatted consistently.
Manage the Bid Workflow Process from initial reception to final submission, including reviewing proposals and writing recommendations.
Empower the sales team by creating concise, well-written responses to information requirements and analyzing and preparing summaries on key requirements.
Streamline the bid creation process through in-depth analysis of workflow and making recommendations to management.
Provide status and metric reporting on key performance indicators for senior leadership to leverage.
Required keys for success:
Seven or more years of writing experience related to technical RFPs.
Confident when making decisions and resolving issues while working in a team environment under pressure.
History of managing multiple bids and providing winning responses in a timely manner.
Track record of developing bid responses with demonstrated experience working with minimal direction.
Solid organizational, leadership and interpersonal skills.
Experience working in a challenging, fast-paced environment under tight time constraints.
Understanding of Spectrum Enterprise organization, processes and systems.
Effective written and spoken English communication skills with all levels of an organization.
Bachelor’s degree in a related field or an equivalent combination of education, training and experience (required).
Project Management Professional certification (preferred).
SAM300 312673-3 312673BR
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.