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Sr Instructional Designer

Date posted 08/07/2019 Requisition Number: 246824BR Location: United States - North Carolina - Charlotte Area of Interest: Design, Human Resources Position Type: Full Time
This position is responsible for designing, developing and maintaining curricula and programs used to train employees in a variety of functions. This role will manage the entire project lifecycle but will require high-level development skills. Conducts needs assessments, selects instructional models, and designs instructional content. The scope of responsibilities also includes development of instructional materials in consultation with subject matter experts. Curates content and teaches experts how to generate and share content. Ensures that instructional programs are effectively implemented. Evaluates content and adjusts as required. Conducts standard to moderately complex instructional design projects. This position requires at least 4 years of both design and development experience.

•Collaborate with leadership team and business subject matter experts to design engaging learning that enhances business performance
•Partner with the business to create clear learning objectives in support of business goals
•Design and develop high-quality learning content to meet the needs of the supported audience
•Design and develop comprehensive learning solutions, incorporating multiple deliverables (online, video, simulations, Instructor-led, Virtual, etc.), to meet business and performance objectives
•Develop storyboards to support eLearning design
•Develop eLearning courses and high-end graphics based off storyboard designs
•Manage all functions of eLearning design, including storyboarding, scripting, assessment, and multi-media inclusion
•Conduct reviews of training materials to ensure learning objectives are met
•Provide enhancements and revisions to existing materials based on SME/Stakeholder feedback
•Maintain current knowledge of latest industry tools and processes
•Collaborate with assigned L&D Staff, Manager(s) and/or Director(s) to create quality training deliverables
•Actively participate and/or facilitate in in-person or virtual meetings as needed to support learning projects
•Maintain accurate status of projects, milestones, and tasks in the team project tracking too
•Facilitate in-person or virtual “train the trainer” sessions
•Diagnose and escalate risks to design projects to appropriate L&D leaders and stakeholders
•Collaborate with leadership team and business subject matter experts to design large-scale, engaging learning that enhances business performance, with minimal support
•Create and implement evaluation plans to demonstrate business impact of training initiatives
•Achieve and model team quality standards in all aspects of learning design while managing 3-5 projects at a time
•Proactively partner with internal customers to determine performance and training needs
•Design instruction that reflects an understanding of the diversity of learners and groups of learners
•Manage external resources to maximize cost effectiveness and quality
•Apply business skills to managing instructional design
•Promote collaboration, partnerships, and relationships among the participants of a project
•Serve as a mentor and/or knowledge resource to less experienced designers
•Model the adoption of ongoing improvements in team processes and standards
•Develop partner relationships with SMEs and stakeholders to ensure that training meeting expectations beyond initial implementation
•Perform other duties as requested

Skills/Abilities and Knowledge
•Ability to read, write, speak and understand English
•Critical thinking and analytical skills
•Ability to prioritize and organize effectively
•Ability to communicate orally and in writing in a clear and straightforward manner
•Ability to communicate with all levels of management and company personnel, including Executives
•Ability to deal with the public in a professional manner
•Ability to leverage advanced and emerging digital learning tools, delivery methods, and platforms
•Advanced knowledge and skills with Articulate Storyline, Adobe Creative Suite, and After Effects.
•Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
•Ability to provide guidance and support to others on using designated technology to perform tasks
•Ability to select most effective tools, delivery methods, and platforms based on internal customer needs
•Ability to develop technical skills to increase personal capabilities, speed, and quality of learning interactions

Bachelor’s degree in Education, Adult Learning or equivalent experience

Related Work Experience
4+ years Instructional Design experience
4+ years Instructional Development experience
3+ years project management

Software Experience
Advanced experience with:
•Articulate Storyline 2 and 3
•Adobe Creative Cloud (After Effects, Premiere, InDesign, Illustrator, and Photoshop)
•Xyleme LCMS
•Microsoft Office
•Microsoft Visio

Office environment

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: HQ452 Business Unit: Corporate Apply Later

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  • Human Resources, Charlotte, North Carolina, United StatesRemove