Full TimeCharlotte, North CarolinaPosted 09/22/2022Business unit: Corporate - CCL - CORPLAreas of interest: Engineering, Information Technology, IT Management/Project ManagementRequisition Number: 323480BR-1EGN600
Company Overview Spectrum is the nation’s fastest-growing mobile provider and leading internet provider. Our tech teams create, develop, and operate leading connectivity products serving nearly 100 million users and 500 million devices. We connect people to what’s next.
This position is eligible to work in a hybrid work model (combination of in-office and remote days).
JOB SUMMARY Charter Communications is seeking a technical leader to join the Connectivity Technology team. Heavy focus on organizing and managing information and strategies related to network technology platforms, software and data systems supporting Charter Network Operations and Spectrum Business groups. Coordinate and collaborate with technology engineering, network operations, vendors and procurement teams to develop and maintain network technology strategies and roadmaps to support and drive engineering initiatives. Responsible for developing capital budgets, purchasing, staff development and managing assigned programs. Create and publish processes, policy and other documentation as required, and present program status and strategies to executive leadership.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience.
Manage engineering staff involved in the design, implementation, maintenance, enhancement and troubleshooting of product delivery platforms.
Provide overall direction for all areas of engineering support for system locations regarding new and existing technologies and current operating standards.
Consult with managers regarding technical operations and strategic planning of rebuilds, network operations and dispatch, new product development and deployment.
Responsible for compliance with company engineering standards, policies and procedures.
Maintain good relations with local utilities, vendors, contractors and government agencies.
Monitor and provide guidance in the capital budget process to ensure projects are cost effective, completed on time, and on budget.
Provide quality assurance support and direction to engineering staff regarding new or existing technologies, company technical quality assurance (TQA) standards.
Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.
Monitor current procedures and tests performed in accordance with FCC standards to ensure compliance.
Perform other duties as requested by Manager.
REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Ability to make decisions and solve problems while working under pressure Ability to prioritize and organize effectively Ability to provide coaching and counseling when necessary Ability to supervise and motivate others Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Knowledge of company products and services Knowledge of Electronic theory, Federal Communications Commission regulations and Fiber Optic theory Effective leadership skills with proven ability to provide effective, results oriented direction
Required Education Bachelor’s degree in Engineering or related field, or equivalent experience Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
Required Related Work Experience and Number of Years Project Management work experience - 3+ Related leadership experience - 3+ Engineering HFC and Networking experience - 7+
WORKING CONDITIONS Office environment Exposure to moderate noise levels Moderate Travel Required EGN600 323480-1 323480BR
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.