UX Content Designer

Full Time Charlotte, North Carolina Posted 07/16/2021 Areas of interest: Design, Editorial, Product Requisition Number: 281037BR-3 MPD331
JOB SUMMARY
Craft in-product, cross-platform messaging for mobile apps, set-top box apps (Roku, etc.), responsive websites, interactive program guides and much more. Contribute to the design of innovative solutions by collaborating with all involved teams and support new and existing features across multiple applications.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Contributes to the user experience of a product by crafting content to fit product needs such as product copy, instructional text, UI labels, error messaging, marketing copy, etc.
  • Helps ensure consistent cross-product messaging across all digital channels (i.e. web, mobile, TV, wearables, print, voice).
  • Creates copy that works as part of a UX/UI design solution that is engaging and effective to help achieve business goals.
  • Collaborates with product managers, designers and developers to understand—and write content that meets—business and technical requirements.
  • Adheres to voice/tone/style/brand content guidelines.
  • Accepts editorial feedback from stakeholders and peers and be great at incorporating feedback received into the work product. In addition, to be able to offer design feedback to UX/UI designer-peers where appropriate.
  • Advocate for the customer experience within the organization.
  • Implementer of content/voice/tone of one or more products.

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English.
  • Team-focused, collaborative, and ability to work well with others.
  • Understands design thinking and user experience design best practices; in particular, understanding the difference between copywriting and content design.
  • Excellent written and verbal communication skills.
  • Strong time management skills and the ability to be self-directed when needed.
  • PLEASE NOTE: Interested applicants should submit a work sample showcasing their content design experience. Work samples can be in the form of a portfolio, a link to an article or an attachment to your candidate profile. The content is more important than the format.

Education
Bachelor's degree or equivalent work experience

Related Work Experience
3 - 5 years Writing experience: With at least 50% focus on UX writing
Experience with common productivity and design tools.

WORKING CONDITIONS
Office environment


Job Code : MPD331

281037-3 281037BR

For more information on Spectrum’s benefits, please click here.

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