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Vice President, Inside Plant (ISP)

Chatsworth Lake Manor, California

Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.

Inside Plant (ISP) operates in the space where cutting-edge technology meets impeccable customer support. As liaison between hardware and network, ISP working groups handles the concrete and the abstract, maintaining connecting at headends, hubs, and networking facilities to enable smooth, continuous data flow. As troubleshooting specialist, ISP implements support solutions for internal and external customers with diplomacy and expertise.

  • Full-time
  • Job level: Entry to Senior
  • Travel: Occasional

Success profile

What makes you successful in Inside Plant? Check out the top traits we’re looking for and see if you have the right mix.

  • Leadership
  • Problem Solving
  • Detail-oriented
  • Flexible
  • Analytical
  • Team Player

Hear from our team

Rewards

Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:

  • Tuition Reimbursement

    We support continuing education for personal and professional growth.

  • Retirement Savings/401(k)

    100% match for every dollar you contribute, up to 6% of your eligible pay.

  • Health & Welfare

    Medical, prescription, dental and vision plans, plus AD&D insurance at two times your pay and assorted life insurance options.

  • Discounted Services

    Discount on Spectrum Services where applicable (restrictions apply).

  • Paid Time Off

    Paid vacation, sick time, personal days and holidays.

  • Professional Development

    Programs and ongoing training to build skills and technical expertise.

Responsibilities

Position Type: Full Time Location: Chatsworth Lake Manor, California Date Posted: Date posted 09/29/2022 Areas of interest: Leadership Requisition Number: 323802BR Business unit: Network Operations XEN110-ISP JOB SCOPE

Drive to ensure structured, consistent and disciplined operational practices to ensure stable product delivery aligned with company initiatives and expectations. Support operations including the technical operations, construction, and preventative maintenance. Lead and Direct project planning, capital budgeting and assist with business plan development. Ensure a high degree of cross functional communication and participation in line with product deployment and support.

DUTIES AND RESPONSIBILITIES
  • Responsible for providing direction and oversight for all Inside Plant Operations.
  • Lead a structured and disciplined work team to produce exceptional results delivering the customer experience.
  • Ensure oversight of designated inside plant operations which include facilities, powering, cooling, cabling, TVRO, FCC Compliance and provide direct hands on support for other network operations teams for all Headends and Hubs are to company standards.
  • Provide engineering operational support and direction for new or existing technologies and current operational initiatives.
  • Evaluate and consult with Corporate levels of leadership regarding technical operations, strategic planning, construction, system techs and network operations.
  • Ensure compliance with quality control programs for inside plant operations and consistent operational procedures.
  • Lead and direct capital budget process for ISP, execute approved budget plan.
  • Ensure current procedures and tests are performed in accordance with Charter Policy and Federal Communication Commission Standards.
  • Oversee and ensure the maintenance of records as required by Charter Policy, Federal Communications Commission and other government agencies.
  • Ensure adherence to company TQA policies.
  • Perform other duties as requested.
BASIC / MINIMUM QUALIFICATIONS
  • Bachelor's degree in Engineering or related field and / or equivalent work experience.
  • Minimum (12) years network engineering & cable experience.
  • Minimum (7) years people management experience.
  • Minimum (3) years project management experience.
ADDITIONAL JOB QUALIFICATIONS
  • SCTE-BCT/E certification or equivalent.
  • Ability to handle multiple projects and tasks and make decisions and solve problems while working under pressure.
  • Advanced knowledge of all FCC compliance reports and other rules and regulations.
  • Comprehensive understanding of applicable local and state rules and regulations in addition to OSHA rules and regulations, on both federal and state level.
  • Comprehensive understanding of HVAC and power distribution systems.
  • Knowledge of Analog Transmission Line Theory, electronic theory, Fiber Optic theory, National Electric Code and National Electric Safety Code.
  • Knowledge of Federal Communications Commission regulations.
  • Cable industry and vendor specific certifications and training.

#LI-NO XEN110-ISP 323802 323802BR

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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