Full TimeColorado Springs, ColoradoPosted 10/28/2023Business unit: Customer OperationsAreas of interest: Human ResourcesRequisition Number: 2023-22110HGN360
Please Note: This position will support a 24/7 call center with a work schedule of Tuesday-Saturday 9:00am-6:00pm. This is not a remote position.
Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills. Understand and support the accomplishment of business priorities. Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness.
Assure Company policies are administered fairly and consistently throughout the area of responsibility Effectively communicate and execute necessary changes to policies and procedures Perform employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests Conduct employee related investigations as necessary Handle workers compensation, first report of injury database and safety regulations process Coordinate the administration of all Leave of Absence programs and processes including Transitional Work Program and Accommodations Process Conduct health and welfare benefits open enrollment meetings and employee meetings to update or roll out other benefits related programs as needed Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination Ensure timely and accurate entries to the HRIS database Ensure timely and accurate payroll entry for designated client group Perform audit and compliance functions as requested on items such as audit reports verification, commission reports and payroll information Maintain employee records in compliance with state and federal requirements On an as needed basis, participate on various HR committees established to resolve employment challenges Assist in the management and execution of bonus plans, merit processes, and routine/special request reports Assist in the annual budget planning process as needed May recruit and staff from internal and external sources All other duties as requested
Ability to communicate orally and in writing in a clear and straightforward manner Ability to communicate with all levels of management and company personnel Ability to deal with the public in a professional manner Ability to maintain confidentiality of information Ability to make decisions and solve problems while working under pressure Demonstrated PC skills and MS Office skills Ability to prioritize and organize effectively Ability to show judgment and initiative and to accomplish job duties in a timely manner Knowledge of local, state and federal employment laws and procedures Knowledge of state and federal wage and hour laws Knowledge of staffing and employment practices Knowledge of employee relations procedures and applicable law Consultative and coaching skills Analytical skills Knowledge of cable television products and services a plus
Bachelor´s degree in Human Resources, Business, or related field or equivalent experience
Required Related Work Experience and Number of Years
Human Resources Generalist experience - 2+
Preferred Skills/Abilities and Knowledge
Valid driver's license with satisfactory driving record within company required standards preferred
Certifications for Human Resource Professionals (PHR, SPHR) preferred
Preferred Related Work Experience and Number of Years
PHYSICAL AND MENTAL REQUIREMENTS
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
HGN360 2023-22110 2023
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The pay for this position has a salary range of $55,500.00 to $88,500.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
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