Manager, Community Solutions Sales

Full Time Columbus, Ohio Posted 09/13/2021 Areas of interest: Account Management, Business Development, Sales Requisition Number: 291495BR SMD540
Responsible for development and implementation of programs and strategies that maximize the Company's market-share through the acquisition, retention and growth of Spectrum Community Solutions (SCS) business. This position directs and manages Account Executives and Sr. Account Executives. This position will also identify opportunities for SCS acquisitions and win-backs.

Actively and consistently support all efforts to simplify and enhance the customer experience

Responsible for meeting and exceeding budgeted sales goals and quota

Supervise a Team of SCS Account Executives and Sr. Account Executives

Oversee the monitoring and tracking of SCS new-build projects using a variety of management reports and tools

Coordinate and communicate SCS activities with designated leadership and stakeholders to maximize SCS investments and revenues

Analyze market conditions and manage portfolios for all SCS Account Executives and Sr. Account Executives

Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination and salary/status change recommendations

Responsible for the oversight of the SCS Account Executive and Sr. Account Executive commission plan, compliance and achievement to plan.

Work with Sales Operations team to ensure that contract administration is being maintained in accordance with company objectives. Work closely with the legal team on all SCS contracts to ensure compliance and maximize return on investment.

Develop and implement programs and strategies designed to improve upon and support the Company image and reputation with property owners in the interest of building long-term business relationships

Respond to competitive threats and work with Legal on all violations of exclusive rights

Perform public relations and liaison functions with homebuilder's associations, multi-family housing groups and county/city building agencies

Lead and participate in succession planning.

Adhere to industry specific local, state, and federal regulations, as applicable.

Know, understand and follow company policy

Perform other duties as requested by supervisor.

Skills/Abilities and Knowledge
Demonstrated Leadership qualities
Organizational agility
Ability to initiate and bring closure to negotiations
Ability to communicate and implement strategies and tactics.
Ability to analyze and interpret data
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Ability to communicate with all levels of management, company personnel, vendors/service providers, and customers (new and existing)
Ability to listen to and interpret the needs of the customer
Ability to maintain confidentiality
Ability to manage multiple projects at one time
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties
Ability to supervise and motivate others
Ability to use personal computer and software applications
Ability to use automated reporting and analysis applications
Ability to maintain professional demeanor in stressful situations.
Strong knowledge of Microsoft Office
Advanced Knowledge of company products and services

Bachelor's degree in business or related field, or equivalent work experience.

Related Work Experience
Industry related experience preferred.
Experience in residential property management, or real estate development a plus
7+ years Sales Management experience
5+ years Project Management experience

Office environment
Travel as required may be up to 25%

EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Charter is committed to diversity, and values the ways in which we are different. SMD540 291495 291495BR

Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.

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