Senior Sales Engineer Carrier Access, Spectrum Enterprise

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Full Time Overland Park, Kansas Posted 06/23/2022 Business unit: Spectrum Enterprise Areas of interest: Sales, Telecom Sales Engineer Requisition Number: 312903BR-5 SEN235
At a glance:
  • Are you a client-focused technical expert talented in supporting the sales of Layer two Ethernet services to wholesale Carrier accounts?
  • Can you commit to a technical position evaluating client networks and providing cost-effective business solutions?
  • Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.

Highlights:

As an Enterprise Sales Engineer for Carrier Access, you focus on exceeding client satisfaction by providing innovative technology solutions for their complex business needs. You see the world through the eyes of carrier access wholesale clients and understand their goals, needs and objectives. You excel at putting together cost-effective combinations of our layer two Ethernet services, including metro area network (MAN), wide area network (WAN), Carrier network to network interface (E-NNI), dedicated internet access (DIA), Waves and internet protocol (IP) transit. You are passionate about educating clients with presentations and proposals that motivate them to share in your enthusiasm for Spectrum Enterprise products.

Using your expertise and understanding of each client’s current and future networking needs, you outline solutions to their immediate issues readying them for upsell and renewal opportunities. You possess a keen ability to overcome technical obstacles to ensure a smooth installation and integration process for clients. You thrive in an office position and feel comfortable traveling to support pre-sale activities for Carrier access accounts. You report directly to the Manager of Sales Engineering Carrier Access for goals, guidance and assistance.

Position benefits:
  • Competitive salary with sales incentives.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.
What you will do:
  • Be an empowering member of the Carrier Access sales team by providing technical expertise to support the achievement of monthly sales and revenue goals.
  • Support a successful sales cycle by evaluating the status and performance needs of current client networks and making recommendations for improvement.
  • Consult with prospective clients and grow key relationships within national accounts by developing standard and non-standard solutions that address client requirements.
  • Develop unique product offerings through collaboration with Network Engineering, Operations, Product and IT teams while serving as the subject matter expert (SME) for data services providing proof of concept and solutions.
  • Entice clients by creating technical and product presentations, network designs and formal proposal responses for key decision makers while providing regular communications.
  • Drive the sales process by drafting strategic responses to requests for information (RFIs) and requests for proposals (RFPs).
  • Mitigate risks by complying with state, federal and company policies and procedures for all projects.
  • Continuously improve product offerings by researching industry knowledge and emerging technology trends.
  • Develop key sales skills by attending sales meetings and participating in training sessions.
  • Perform additional duties related to the position as assigned.
Required keys for success:
  • Five or more years of telecommunication networking or systems integrator experience.
  • Proven experience selling to tier one and tier two providers.
  • Strong knowledge of data layer two networking communications, IP security strategies, Converging technologies and Broadband.
  • Experience with internet protocol virtual private network (IP-VPN), dense wave division multiplexing (DWDM), multi-protocol layer switching (MPLS), virtual private LAN service (VPLS), Metro Ethernet, DIA, optical/wave solutions, IP transit, LAN/WAN integration and software defined networking (SDN) and network functions virtualization (NFV) concepts.
  • Familiar with complex layer two Ethernet networks, including Metro Ethernet Forum (MEF) standard E-Access, E-LINE and E-LAN, MPLS, dedicated internet access, IP transit and optical solutions.
  • Skilled at networking across departments and working effectively with boundary partners.
  • Deadline-driven with the ability to multi-task and manage change within a team environment.
  • Solid communication and presentation skills.
  • Valid driver’s license, a safe driving record and availability to travel.
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio.
  • Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
  • Five or more years of field experience in pre-sales in telecommunications or cable industry.
  • Knowledge of Cisco, Juniper and Adva network equipment.
  • Positive attitude and confident when presenting technical information to high-level clients.
  • Solid issue resolution skills.
  • Coachable with a proven ability to work independently.
  • Familiar with Spectrum Enterprise product suite.
Your education:
  • Bachelor’s degree in engineering, computer science or a related field, or an equivalent combination of education, training and experience (required).
  • Certification from Cisco, Juniper or ALU (preferred).
  • Metro Ethernet Forum Carrier Ethernet Certified Professional (MEF-CECP) (preferred).
SEN235 312903-5 312903BR

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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