Sr. Instructional Designer - Spectrum Enterprise
At a glance:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise is a national provider of fiber-based technology solutions that believes connectivity is fundamental to the progress of every organization. We are committed to helping our clients achieve their business goals by providing the digital infrastructure that enables them to outperform. Our portfolio includes fiber Internet, Voice, Video, TV and cloud Infrastructure solutions as well as network and managed services. For more information visit enterprise.spectrum.com.
Highlights:
You focus on exceeding revenue growth and client expectations by crafting informative and engaging training materials. As the Senior Instructional Designer, you propel business through the design, development and maintenance of training curricula and programs for positions across the organization. You are passionate about creating a productive training program with responsibilities that include conducting needs assessments, selecting instructional models and designing training content. You continuously update and improve instructional content after consulting with subject matter experts on various topics.
You excel at curating content into a logical progression and teaching experts how to generate and share their own content. You combine your training expertise with your understanding of business needs to ensure that instructional programs are effectively implemented. You promote company growth by facilitating standard to moderately complex instructional design projects. You thrive in an office position developing and refining training instructions for positions across the Spectrum footprint. You report directly to the Curriculum Development Manager for goals, guidance and assistance.
Position benefits:
Bachelor’s Degree in education, adult learning or a related field, or an equivalent combination of education, training and experience (required)
Certification in Instructional Design, Instructional Technology or a related field (preferred)
Salaries depend on geography, experience, and education; negotiations begin at $55000
For more information on Spectrum’s benefits, please click here.
- Are you a client-focused instructional designer talented in creating engaging training curricula for technical and sales positions?
- Can you commit to a position developing training programs that establish a foundation for long-term team success?
- Do you desire an influential role in shaping the prosperity of a nationwide technology consultant?
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise is a national provider of fiber-based technology solutions that believes connectivity is fundamental to the progress of every organization. We are committed to helping our clients achieve their business goals by providing the digital infrastructure that enables them to outperform. Our portfolio includes fiber Internet, Voice, Video, TV and cloud Infrastructure solutions as well as network and managed services. For more information visit enterprise.spectrum.com.
Highlights:
You focus on exceeding revenue growth and client expectations by crafting informative and engaging training materials. As the Senior Instructional Designer, you propel business through the design, development and maintenance of training curricula and programs for positions across the organization. You are passionate about creating a productive training program with responsibilities that include conducting needs assessments, selecting instructional models and designing training content. You continuously update and improve instructional content after consulting with subject matter experts on various topics.
You excel at curating content into a logical progression and teaching experts how to generate and share their own content. You combine your training expertise with your understanding of business needs to ensure that instructional programs are effectively implemented. You promote company growth by facilitating standard to moderately complex instructional design projects. You thrive in an office position developing and refining training instructions for positions across the Spectrum footprint. You report directly to the Curriculum Development Manager for goals, guidance and assistance.
Position benefits:
- Competitive Salary with Sales Incentives
- Health, Vision and Dental Insurance
- 100% Company Match 401(k) up to 6%
- Company Funded Retirement Accumulation Plan for an additional 3%
- Education Assistance
- Pretax Child Care Spending Account
- Paid Holidays, Vacation Days, Personal Days and Sick Days
- Employee Discount on Spectrum Services
- Enhance company-wide business performances through collaboration with senior leadership and subject matter experts to design large-scale, engaging learning programs.
- Achieve business goals by partnering with senior leaders to create clear learning objectives for training programs.
- Boost training participants to new heights through the design and development of high-quality and informative learning materials.
- Ensure learning objectives are being met for each session through regular reviews of training materials.
- Incorporate industry current information from subject matter experts and stakeholder feedback to provide enhancements and revisions to existing materials.
- Continuously improve training materials by maintaining current knowledge of the latest industry tools and processes.
- Craft quality deliverables that meet business needs by working with assigned Learning and Development staff, managers, and directors.
- Support the success of learning projects by actively participating or facilitating in-person or virtual meetings to include train-the-trainer sessions.
- Drive the development of training content projects by maintaining an accurate status of projects, milestones and tasks using the team project tracking tool.
- Mitigate training project risks through a detailed diagnosis and escalation of issues to appropriate Learning and Development leaders and stakeholders.
- Determine performance and training needs of teams by partnering with internal clients and designing and developing comprehensive learning solutions that incorporate multiple deliverables.
- Create an impactful eLearning process by managing all functions of design to include storyboarding, scripting, assessment and multi-media inclusion
- Demonstrate the impact of training initiatives to senior leadership by drafting and implementing evaluation plans and metrics.
- Develop excellence in all staff by achieving and modeling team quality standards in all aspects of learning design.
- Design and implement engaging and informative training programs that reflect an understanding of the diversity of learners using a variety of media formats.
- Maximize cost effectiveness and quality through detailed management of external resources.
- Promote collaboration, partnerships and relationships among participants of a project by applying acute business skills to manage instructional design.
- Model the adoption of ongoing improvements in team processes and standards and serve as a mentor to less experienced designers.
- Develop partner relationships with subject matter experts and stakeholders to ensure that training meets expectations beyond initial implementation.
- Perform additional duties related to this position as assigned.
- Three or more years of project management experience
- Four or more years of instructional design and development experience
- Strong critical thinking and analytical skills with the ability to effectively prioritize and organize information
- History of interacting with the public in a professional manner
- Expert in leveraging advanced and emerging digital learning tools, delivery methods and platforms
- Knowledgeable of multimedia curriculum development, graphic design, video editing and animation
- Track record of selecting the most effective tools, delivery methods and platforms based on internal client needs
- Proven ability to train and advise internal and external partners on the use and selection of designated technology
- Ability to develop technical skills to increase personal capabilities, speed and quality of learning interactions
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook
- Effective written and spoken English communication skills with all levels of an organization
- Sales training development is preferred (not required)
- High level of consulting skills with the client group
- Basic management of project tasks, risks, and timelines
- High proficiency developing multiple projects within a program concurrently
- Business acumen and experiences related to the telecommunications industry is preferred (not required)
Bachelor’s Degree in education, adult learning or a related field, or an equivalent combination of education, training and experience (required)
Certification in Instructional Design, Instructional Technology or a related field (preferred)
Salaries depend on geography, experience, and education; negotiations begin at $55000
For more information on Spectrum’s benefits, please click here.
The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to “virtually” meeting you.
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.
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