Dir, Advanced Analytics

Full Time Englewood, Colorado Posted 10/22/2021 Areas of interest: Business Analysis, Leadership, Research/Analysis Requisition Number: 294730BR BGN700
Company Overview:
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.

The Charter Technical Engineering Center (CTEC) facilities in Englewood, CO oversee the design and architecture of Charter’s multi-billion dollar network infrastructure. We investigate, select, develop, and integrate technologies and solutions that meet the needs of the company for short, medium and long term initiatives. This includes the delivery of the technology plan and future architecture for Voice, Video, Data, Optical, Commercial, Cloud, CPE, Network and Access.

The criticality of our Data Science and Data Engineering operation continues to grow, our need to build out our Analytics Operations and Use and reliance on data assets and model-based intelligence generated by DSDE have increased significantly. This position will be responsible for establishing and managing service level agreements for stakeholders and internal consumer, transitioning systems for high availability operations, expanding support for critical consumers and stakeholders, support the expansion of new functionality and distributed data collection and processing operations and extending ML/AI Ops to include distributed model operations and model governance. This director will continue building the vision and manage a team of senior-level resources.

  • Actively and consistently support Data Science And Data Engineering analytics driven efforts to enhance the customer experience
  • Support, enhance, and extend critical DSDE data collection, governance, and model operations platforms.
  • Lead a team Responsible for 24/7 support of core engineering data focused platforms.
  • Work with large volume, heterogeneous data sets
  • Understand operational business use cases and be able to translate them to operationally focused analytics based initiatives.
  • Clearly communicate the benefits of analytics solutions to business, technical, and scientific audiences
  • Design, build, and extract large and complex data sets while thinking strategically about uses of data and how it drives organizational goals and optimizations
  • Lead the onboarding and processing of new data sources or new uses of existing data sources
  • Use operational research techniques to define the implementation of analytics driven solutions
  • Collaborate on a cross functional basis with other analytics and operational groups.

REQUIRED QUALIFICATIONS: Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Strong team player
Must be self-motivated, results-driven, and able to work with minimum supervision
Intellectually curious and a systemic thinker
Outstanding interpersonal, communication and customer relationship skills – able to work effectively with customers from development, operations, and senior leadership
Proficient in statistical analysis, quantitative analytics, forecasting/predictive analytics, multivariate testing, and optimization algorithms

Understanding and experience is building and managing operational production data focused systems and platforms
Understand the design and implementation of data warehousing, relational databases, and post relational databases
Passionate about data quality control, governance, and all other important data analysis platforms
Well versed with the Internet, emerging web, communications and big data technologies
Excellent analytical and problem solving skills, with attention to detail and data accuracy
Strong interpersonal communication, verbal and written, relationship management, and customer service skills, with a focus on working effectively in a team environment
Ability to use MS Office Suite (Word, Excel, PP, Access, Visio)
Exceptional writing, presentation and data visualization skills

Ability to maintain confidentiality and appropriately handle sensitive data

Related Work Experience / Number of Years Experience in the design, operation, and maintenance of complex real time production level platforms and systems 10+ years

Experience with Data big data focused ingestion, distribution, model operations, and governance systems 5+ Years

Work with operations automation systems – 5+ Years

MS in Computer Science, Operations Research, AI, Statistics, Economics, Quantitative Analysis or equivalent experience

PREFERRED QUALIFICATIONS: Skills/Abilities and Knowledge
Extensive skills and experience in telecommunications, cable, or utility industry
Extensive knowledge of building and usage of prescriptive and predictive models as well as optimization algorithms

Experience with large scale Snowflake, Kafka, and DataRobot environments
Understanding model-based operations systems and processes
Past experience in the implementation of DevOps systems and processes

Related Work Experience
Extensive experience in advanced operational analytics

Office environment
Travel as required

Area of Interest
Business Analysis, Leadership, Research/Analysis BGN700 294730 294730BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a minimum of $120,700.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.

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