Full TimeUnited States - Colorado - EnglewoodPosted 01/13/2021Areas of interest: Information Technology, Network EngineeringRequisition Number: 273332BRENE311
Company Overview Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 90,000 employees.
The Charter Technical Engineering Center (CTEC) facilities is located in Englewood, CO and oversees the design and architecture of Charter’s multi-billion dollar network infrastructure. We investigate, select, develop, and integrate technologies and solutions that meet the needs of the company for short, medium and long term initiatives. This includes the delivery of the technology plan and future architecture for Voice, Video, Data, Optical, Commercial, Cloud, CPE, Network and Access.
Job Summary Assists with the Hardware and Firmware certification of Customer Premise Equipment that will be used for Charter deployment. Assist with root cause analysis for issues found within CPE and transport layer devices. Must be able to review Technical requirements and transpose them into test cases. Design and establishes protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement. Responsible for implementation of network architecture and designs.
Major Duties and Responsibilities Work with engineering team to review firmware requirements and provide feedback Work with other team members and engineering groups to identify hardware and software testing requirements Participate in weekly bug classification and prioritization Participate in test plan creation Establish test network environments as documented in test plans Perform Proof of Concept testing in multiple environments Document results and review with designated teams or vendors as needed Work with vendor and Charter engineers to resolve issues discovered during testing; develop and document workarounds where possible, and assist operations team with implementation and escalations as needed Participate in Operational handoff review activities Evaluates new products, performs network problem resolution. Works on one or more projects as a project team member, occasionally as a project team lead. Accomplish the above tasks within allotted project timelines Other duties as required.
Required Qualifications Candidates should have at least 2 years of hands-on network engineering experience, preferably with a cable Multiple System Operator (MSO) or Internet Service Provider (ISP). Experience with test methodology and tools are required. Experience with CPE and/or CMTS is required. Candidates must have a thorough understanding of DOCSIS and provisioning, including TR069. Experience with IP routing, IP multicast, streaming video, wireless, Voice over IP (VoIP), and/or home networking is desired. Experience with automation, databases, scripting, and system administration is a plus. Candidates must demonstrate strong written and verbal communication skills. The candidate must be a team player, with an inherent ability to work well under tight timelines, and have strong problem solving capabilities. Will be required to share experience, skill, and talents with associates. Will be expected to work well with minimal supervision. Ability to work in a team environment Proficient knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Proficient knowledge in network design, network architecture, protocols and network topology Proficient knowledge in using ticketing and software tools to support the current operations. Proficient knowledge of basic network devices and basic network appliances Proficient knowledge of network designing software, such as Visio Ability to perform duties in a very fast pace environment and ability to learn new technology quickly Knowledge of Microsoft Office
Education Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience
Related Work Experience (Number of Years) DOCSIS experience 5
Working Conditions Office Environment May work in Network Lab environment Occasional travel as required
Office Environment Some travel required
Salaries depend on geography, experience, and education; negotiations begin at $64500
For more information on Spectrum’s benefits, please click here.
The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to “virtually” meeting you.
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.