Network Software Engineer III
JOB SUMMARY
The Network as a Service team is part of Charter’s Data Science and Data Engineering (DSDE) organization, in the Network & Data Software Engineering branch. The team is responsible for building and maintaining a platform that provides automation of various network functions in a microservices architecture. This position will be responsible for planning and implementing web service infrastructure to support enhancements to and new development of Charter products. This position will report directly to the Director of Network as a Service (NaaS).
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Participates in network planning, network architecture design and engineering
Integrates and schematically depicts communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations
Evaluates new products, performs network problem resolution
Assists in the development and documentation of technical standards
Develops and implements approved methods of procedure
Designs and establishes protocol compatibility standards, develops and implements network
enhancements and makes recommendations for improvement
Works on projects/ systems/issues of medium to high complexity surrounding network planning, configuration and optimization
Provides escalated tier support across organizations and to third party vendors
Works on one or more projects as a project team member, occasionally as a project team lead
Coaches less experienced staff
Adhere to industry specific local, state, and federal regulations, as applicable
Knows, understands and follows company policy
Performs other duties as requested by supervisor
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write and speak the English language
Ability to use personal computer and software applications
Demonstrated in-depth data networking knowledge (OSI Model, TCP/IP, Optical Transport)
Ability to work in a team environment
Demonstrated in-depth knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
Demonstrated in-depth knowledge in network design, network architecture, protocols and network topology
Demonstrated in-depth knowledge in using ticketing and software tools to support the current operations.
Demonstrated in-depth knowledge of basic network devices and basic network appliances
Demonstrated in-depth knowledge of network designing software, such as Visio
Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
Knowledge of Microsoft Office
Required Education
Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience
Required Related Work Experience and Number of Years
Data network experience - 5
PREFERRED QUALIFICATIONS
Cisco Certified Network Professional (CCNP )
Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
Preferred Education
Cisco Certified Network Professional (CCNP )
Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
WORKING CONDITIONS
Office Environment
May work in Network Lab environment
24X7 Network Operations environment. Depending on business group, on-call work may be an essential function of the job.
Occasional travel as required
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $76,800.00 to $135,800.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
The Network as a Service team is part of Charter’s Data Science and Data Engineering (DSDE) organization, in the Network & Data Software Engineering branch. The team is responsible for building and maintaining a platform that provides automation of various network functions in a microservices architecture. This position will be responsible for planning and implementing web service infrastructure to support enhancements to and new development of Charter products. This position will report directly to the Director of Network as a Service (NaaS).
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Participates in network planning, network architecture design and engineering
Integrates and schematically depicts communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations
Evaluates new products, performs network problem resolution
Assists in the development and documentation of technical standards
Develops and implements approved methods of procedure
Designs and establishes protocol compatibility standards, develops and implements network
enhancements and makes recommendations for improvement
Works on projects/ systems/issues of medium to high complexity surrounding network planning, configuration and optimization
Provides escalated tier support across organizations and to third party vendors
Works on one or more projects as a project team member, occasionally as a project team lead
Coaches less experienced staff
Adhere to industry specific local, state, and federal regulations, as applicable
Knows, understands and follows company policy
Performs other duties as requested by supervisor
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write and speak the English language
Ability to use personal computer and software applications
Demonstrated in-depth data networking knowledge (OSI Model, TCP/IP, Optical Transport)
Ability to work in a team environment
Demonstrated in-depth knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
Demonstrated in-depth knowledge in network design, network architecture, protocols and network topology
Demonstrated in-depth knowledge in using ticketing and software tools to support the current operations.
Demonstrated in-depth knowledge of basic network devices and basic network appliances
Demonstrated in-depth knowledge of network designing software, such as Visio
Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
Knowledge of Microsoft Office
Required Education
Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience
Required Related Work Experience and Number of Years
Data network experience - 5
PREFERRED QUALIFICATIONS
Cisco Certified Network Professional (CCNP )
Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
Preferred Education
Cisco Certified Network Professional (CCNP )
Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
WORKING CONDITIONS
Office Environment
May work in Network Lab environment
24X7 Network Operations environment. Depending on business group, on-call work may be an essential function of the job.
Occasional travel as required
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $76,800.00 to $135,800.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
