Full TimeEnglewood, ColoradoPosted 05/03/2022Business unit: Corporate - CCL - CORPLAreas of interest: Information Technology, IT Management/Project Management, Systems EngineeringRequisition Number: 310718BREGN601
The Charter Technical Engineering Center (CTEC) facilities in Englewood, CO oversees the design and architecture of Charter’s multi-billion dollar network infrastructure. We investigate, select, develop, and integrate technologies and solutions that meet the needs of the company for short, medium and long term initiatives. This includes the delivery of the technology plan and future architecture for Voice, Video, Data, Optical, Commercial, Cloud, CPE, Network and Access.
JOB SUMMARY Responsible for designing, planning and implementing IP video content security for Charter’s Spectrum TV services. This position will assist Charter’s transition to Internet delivered content securely, featured cloud based services, highly interactive HTML5, and native UI’s across a variety of consumer electronics devices and set top boxes.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience.
Work with cross functional teams to evaluate new content protection strategy/features through Digital Rights Management (DRM) by conducting Proof of Concept (POC) and initial functional testing with a set of client devices in the lab. Document finding, identify next steps and follow up with vendor or cross functional teams as needed to promptly resolve potential issues for on time feature/project delivery. Cross functional teams include Product, Software Engineering, System Integration and Test, technology solution vendors and Video Operations. Create step-by-step, succinct MOP needed to implement new technology/feature into Production.
Work with team members and potential vendors to build lab environment to validate new security technology concepts and features through POC. Tasks include test case creation, execution, documentation of test results along with results analysis. Provide engineering and technology improvement recommendations based on test results.
Evaluate new IP video streaming format standards, identify potential impact to existing DRM implementation, and propose potential solution to mitigate impact through lab validation testing. Technical requirements, architecture design and implementation guide are part of the project delivery.
Evaluate alternative DRM solution that may provide improved content security for vulnerable client devices through POC. Evaluation deliverables should include the benefits and advantages of the alternative DRM solution, technical requirements and architecture changes needed to support the alternative DRM along with implementation guide.
Assist in troubleshooting in the lab and production environments as issues arise. Tasks include learning existing production workflow and video components, work with operation teams and solution vendor to conduct root cause analysis and propose resolution to mitigate issues that are found.
Work with Cybersecurity vendor to examine video piracy and security vulnerability exploits that may negatively impact content protection. This includes analyzing workflow and statistical data when applicable, identifying potential mitigation strategy that may curb the exploit and summarizing discoveries to share with cross functional teams.
Other duties as assigned
REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge -Knowledgeable in functionality of the different DRM types (Apple, Microsoft and Google) -Understand the different IP video streaming formats (DASH/HLS/HSS) and its relationship with DRM -Familiar with industry standards (i.e. DASH-IF, SCTE, etc.) -High level understanding of IP video workflow from content ingest to delivery onto customer’s client device
General Requirements: -Ability to collaborate and work with cross functional teams under pressure -Work independently to build test setup, evaluate new products/technology and create technology evaluation report to highlight pros and cons of the product/technology -Highly self-motivated to learn new technology as it applies to the job -Ability to work on multiple projects effectively and efficiently -Methodical troubleshooting skills -Good verbal and written communication skills to discuss, share and present technical information across different teams -Perform and interpret statistical data analysis that may indicate invalid use case on DRM license consumption and security token exchange requests -High level understanding of network security
Education Bachelor's degree or equivalent experience required.
Related Work Experience OTT IP video streaming, video content security, DRM 7-10 years
WORKING CONDITIONS Hybrid Office environment (3 days in office, 2 days remote)
EGN601 310718 310718BR
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $107,600.00 to $191,200.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.