Full TimeEnglewood, ColoradoPosted 09/23/2021Areas of interest: Information TechnologyRequisition Number: 276865BRESW610
Company Overview: Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 90,000 employees.
The Charter Technical Engineering Center (CTEC) facilities in Englewood, CO oversees the design and architecture of Charter’s multi-billion dollar network infrastructure. We investigate, select, develop, and integrate technologies and solutions that meet the needs of the company for short, medium and long term initiatives. This includes the delivery of the technology plan and future architecture for Voice, Video, Data, Optical, Commercial, Cloud, CPE, Network and Access.
JOB SUMMARY Responsible for designing, planning and implementing a web service infrastructure to support Charter’s next generation products with the focus for IP video. This position will assist Charter’s transition to Internet delivered content, featured cloud based services, highly interactive HTML5, and native UI’s across a variety of consumer electronics devices and set top boxes.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience.
Develop, design and create architecture documents for new IP video streaming technology through collaboration with team members and cross functional teams. Cross functional teams include Product, Software Engineering, System Integration and Test, technology solution vendors and operations.
Work with team members and potential vendors to build lab environment to validate technology concepts and features through Proof of Concepts. Tasks include test case creation, execution, documentation of test results along with results analysis. Provide engineering and technology improvement recommendations based on test results.
Create step-by-step, succinct MOP needed to implement new technology into Production
Evaluate new IP video streaming format standards and make recommendations to further improve bandwidth efficiency without sacrificing video quality
Assist in troubleshooting in production as issues arise. Tasks include learning existing production workflow and video components, work with operation teams and solution vendor to conduct root cause analysis and propose resolution to mitigate issues that are found
Other duties as assigned
REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge -Knowledgable in video encoding, transcoding and processing -Understand the different IP video streaming formats (DASH/HLS/HSS) -Familiar with industry standards (i.e. DASH-IF, SCTE, etc.) -Working knowledge of just-in-time packagers from various vendors -High level understanding of IP video workflow from content ingest to delivery onto customer’s client devicePlayer Related Requirements: -Experience working with Media Source Extensions, Encrypted Media Extensions, MediaCapabilities -Experience working with web players like hls.js, Shaka Player, dash.js etc… -Working familiarity with C++ -Working knowledge on Apple and Android native players EXO and AVPlayer is a bonus.
General Requirements: -Ability to collaborate and work with cross functional teams under pressure -Work independently to build test setup, evaluate new products/technology and create technology evaluation report to highlight pros and cons of the product/technology -Highly self-motivated to learn new technology as it applies to the job -Ability to work on multiple projects effectively and efficiently -Methodical troubleshooting skills -Good verbal and written communication skills to discuss, share and present technical information across different teams
Education Bachelor's degree or equivalent experience required.
Related Work Experience / Number of Years Video encoding and processing, OTT IP video streaming / 7-10
WORKING CONDITIONS Office environment ESW610 276865 276865BR
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a minimum of $118,000. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.