Full TimeFlorence, KentuckyPosted 10/19/2021Areas of interest: Call Center, Outbound Telemarketing, SalesRequisition Number: 294300BRSTM204
"Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $23.58/hour or $49,040 annually. Top performers earn at least $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).”
At a glance:
Are you interested in a sales role that provides a base salary, commission, incentives, AND free Internet/TV/Phones services (restrictions may apply)?
Are you a customer-focused and growth-motivated sales professional?
Are you a motivated and customer-focused sales expert talented in acquiring new customers and upgrading existing customers with our broad range of Spectrum products within the Outbound Telemarketing segment?
Is your strength providing a consultative sales approach in guiding customers to find the right connectivity and entertainment solution?
Do you like an uncapped sales commission and a focus on professional development?
Our company: In our sales centers, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations. Charter Communications, Inc., is a national provider of phone, internet, cable and mobile services. Our industry-leading team of experts work closely with customers to provide solutions designed to meet their evolving needs. More information about Spectrum can be found at Spectrum.com.
Highlights: Are you ready for a big opportunity? Our Sales and Marketing group is full of enthusiastic professionals who apply a deep understanding of Spectrum’s range of products and services to win over new customers and ensure existing customers remain satisfied with their investment. No matter your background, our fully paid training will teach you effective sales techniques and how to build positive customer relationships. Increasing your brand and technological awareness is the first step toward a long and rewarding career with Spectrum, and we’ll support you every step of the way.
Great pay and uncapped bonus potential
Free TV/Internet/Phone to our eligible employees
Comprehensive medical benefits including health, dental and vision
Great savings and deals daily from our Perks at Works program
Great career progression opportunities through performance, guidance and coaching
100% company match 401(k) up to 6%
Company funded retirement accumulation plan for an additional 3%
Pretax childcare spending account
Paid holidays, vacation days, personal days and sick days
What you will do:
Be a compelling member of the OTM Sales team through the achievement of monthly sales
Grow our customer base by consulting with new customers and providing innovative telecommunication solutions
Act as a product consultant when promoting, recommending and selling the value of Spectrum products and services
Handle all prospects with courtesy and professionalism; Establish and maintain a high level of prospect satisfaction in all interactions
Inform prospects of our product pricing model and Spectrum’s competitive advantage compared to other service providers
Ensure database information is accurate and complete
Perform other duties as requested
Required keys for success:
Experience working with solution-based or value-based selling
Ability to communicate orally in a clear, concise and professional manner
Ability to listen and interpret the needs of the prospect
Ability to conduct a needs analysis (consultative approach), overcome objections, develop a strong sales pitch and effectively close sales
Ability to show proper judgement and initiative
Ability to manage multiple prospects, pay close attention to detail, respond quickly to changing business needs and prioritize and organize effectively even when volume and workload exceed expectations
Ability to effectively use and multitask with a personal computer; utilize job-specific software applications (e.g., CSG, ICOMS, Salesforce, survey software) and other office equipment such as telephone/dialer, headset, copier, fax and calculator
Must effectively work independently as well as with others
Knowledge of commercial internet, video and data and telephone products and services
Proficient in MS Office and related software applications
Your education: High School Diploma/GED or equivalent.
Related Work Experience – 2 years
Two or more years of sales experience with a proven record as a top performer and closer
Customer Service / Telephone sales experience
Strong sales level knowledge of complex services STM204 294300 294300BR
Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.