Full TimeUnited States - North Carolina - GreensboroPosted 04/28/2021Areas of interest: Customer Service, Human ResourcesRequisition Number: 280489BRHGN360
Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills. Understand and support the accomplishment of business priorities. Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness.
MAJOR DUTIES AND RESPONSIBILITIES Assure Company policies are administered fairly and consistently throughout the area of responsibility
Effectively communicate and execute necessary changes to policies and procedures
Perform employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests
Conduct employee related investigations as necessary
Handle workers compensation, first report of injury database and safety regulations process
Coordinate the administration of all Leave of Absence programs and processes including Transitional Work Program and Accommodations Process
Conduct health and welfare benefits open enrollment meetings and employee meetings to update or roll out other benefits related programs as needed
Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination
Ensure timely and accurate entries to the HRIS database
Ensure timely and accurate payroll entry for designated client group
Perform audit and compliance functions as requested on items such as audit reports verification, commission reports and payroll information
Maintain employee records in compliance with state and federal requirements
On an as needed basis, participate on various HR committees established to resolve employment challenges
Assist in the management and execution of bonus plans, merit processes, and routine/special request reports
Assist in the annual budget planning process as needed
May recruit and staff from internal and external sources
All other duties as requested
Skills/Abilities and Knowledge Ability to communicate orally and in writing in a clear and straightforward manner Ability to communicate with all levels of management and company personnel Ability to deal with the public in a professional manner Ability to maintain confidentiality of information Ability to make decisions and solve problems while working under pressure Strong PC skills and MS Office skills Ability to prioritize and organize effectively Ability to show judgment and initiative and to accomplish job duties in a timely manner Knowledge of local, state and federal employment laws and procedures Knowledge of state and federal wage and hour laws Knowledge of staffing and employment practices Knowledge of employee relations procedures and applicable law Consultative and coaching skills Analytical skills Knowledge of cable television products and services a plus
Bachelor's degree in Human Resources, Business, or related field or equivalent experience
Related Work Experience 2+ years Human Resources Generalist experience
Certifications and/or Licenses Certifications for Human Resource Professionals (PHR, SPHR) preferred Valid driver's license with satisfactory driving record within company required standards preferred
WORKING CONDITIONS Office Environment Travel Required
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
For more information on Spectrum’s benefits, please click here.
The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to “virtually” meeting you.
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.