Retail Sales Associate
Greenville, South Carolina
Overview
Your personality connects you with people and our products and services connect them with each other. In Retail Sales, that’s a winning combination! With more than 700 locations across the country and counting, we’re making an impact in our customers’ lives. If you have a passion for people and technology, our comprehensive training program will help you develop the skills you need to grow your sales career. Come grow with us!
Success Profile
What makes a successful Spectrum Retail Sales Associate? Check out the top traits we’re looking for and see if you have the right mix.
- Competitive
- Organized
- Achiever
- Results Driven
- Digitally Savvy
- Communicator
To help unlock your potential, we have a comprehensive training program to get you up to speed. Don’t have sales experience? Our team will work with you in both the classroom and store to get you comfortable in your new role. If you have experience we will help you fine tune your skills so you can soar.
Earn More, Faster
Our total compensation package creates opportunities for significant earnings. Our Sales Compensation Allowance Program provides minimum guarantee payouts during your first five months.
Comprehensive Training
Work smarter, not harder. With Spectrum you will enjoy paid training on our winning sales techniques, products and services. Our five month learning journey involves:
- Virtual classroom training and self study activities
- Ongoing peer-to-peer, leadership mentoring, and skill practice in the Store environment.
- Ongoing product updates to keep you connected and help build your knowledge and skills
Our ongoing training helps you always be prepared and able to provide the best experience to your customers and maximize sales opportunities.
Career Advancement
Looking for a great company with exciting growth opportunities? This is the place to be. Establish yourself as a successful Retail Sales Associate, enjoy the many benefits we have to offer and plan for a long and rewarding career with Spectrum.
To help unlock your potential, we have a comprehensive training program to get you up to speed. Don’t have sales experience? Our team will work with you in both the classroom and store to get you comfortable in your new role. If you have experience, we will help you fine tune your skills so you can soar.
A Deliberate Path to Success
Many of our managers started as Retail Sales Associates themselves, proving that career advancement is a very real and achievable goal. Peer-to-peer mentoring and regular sales and customer service coaching sessions ensure that you feel supported and have everything you need to succeed.
Building Relationships with Customers
We are changing the way customers interact with their entertainment. Our Retail Sales Associates walk customers through Spectrum’s mobile offerings, help with their TV, phone, and internet services, and build relationships with customers while providing them with knowledge on Spectrum’s products and services.
Preparation
Our fully paid training programs shape new Retail Sales Associates into quick-thinking Sales professionals. We’ll bring you up to speed on Spectrum’s full line of products, including telephone, data, wireless, and video services.
Rewards
Responsibilities
- Full-time and part-time entry and mid-level retail sales roles, focusing on wireless, TV and internet products in the communications and entertainment technology space.
- A role that is ideal for results-driven professionals with a competitive spirit who are eager to learn and grow in a busy retail sales environment. Wireless sales experience preferred.
- Benefits include base salary plus a generous commission structure, comprehensive benefits package, paid training and time off, retirement savings, free and discounted Spectrum services (for full-time retail employees) and more.
Reaching your full potential on the Spectrum Retail Sales team is a key part of our mission. Our extensive training program, competitive base salary and generous commission structure provides the foundation you need to be a successful Retail Sales Associate. You’ll have the opportunity to meet and exceed sales goals while delivering excellent customer service solutions - it’s a win-win.
It’s all about learning and growing
With plenty of dedicated peer and leadership support, our fully paid training programs shape new Retail Sales Associates into quick-thinking Sales professionals. We’ll bring you up to speed on Spectrum’s full line of products, including telephone, data, wireless, and video services. As products are updated, so are you, so that you can effectively promote our products and provide the highest level of customer service to our customers while keeping them up to date.
With a deliberate path to success
Many of our managers started as Retail Sales Associate themselves, proving that career advancement is a very real and achievable goal. Peer-to-peer mentoring and regular sales and customer service coaching sessions ensure you feel supported and have everything you need to succeed.
Here’s what makes our Retail Sales Associates successful
- Meet or exceed monthly sales goals, including wireless sales (where applicable)
- Provide the highest level of customer service to ensure a great customer experience
- Educate and engage customers through product demonstrations
- Be a team player on the Retail Sales team
- Know your stuff - maintain strong knowledge of all TV, internet and wireless products, pricing plans, promotions and service features for Spectrum, as well as our competitors
- Read, write and speak the English language to provide excellent sales and customer service to customers and to effectively communicate with peers and suppliers in person, on the phone and by written communications
- Ability to thrive in a fast-paced, retail sales team environment
- Ability to lift up to 35 lbs. and stand for prolonged periods of time
- Willingness to wear a required uniform
- High School Diploma or equivalent
- Sales Experience: 1 - 5 years
- Knowledge of latest technology and devices
- Commissioned sales experience
- Retail sales or wireless sales
- Valid driver’s license
For more information on Spectrum’s benefits, please click here.
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.
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