Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Video Operations cultivates our dynamic video ecosystem, ensuring video delivery from source to screen. Working groups are dedicated to creating and harnessing cutting-edge streaming and data technologies to enhance and entice the user experience. We engineer and operate a complex, nationwide infrastructure all in an effort to sustain a maximum uptime and availability for all of our video services.
Job level: Entry to Senior
What makes you successful in Video Operations? Check out the top traits we’re looking for and see if you have the right mix.
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Speaker 1: This is Spectrum. A wide range of ideas, a broad scope of solutions, ideas that inspire innovation and advanced technology. Solutions, like delivering superior products and service to more than 30 million customers in 41 States.
Spectrum is connecting more people to fast, reliable internet and wifi, providing crystal clear HDTV and expanding our voice capabilities to include mobile phone service, to meet the demand for a better wireless experience.
Our drive to deliver superior service goes far beyond the home. Spectrum provides powerful network support and advertising solutions to help businesses, large and small, reach their goals. We're in your neighborhoods, covering the local stories and events with exclusive 24/7 news and sports programming. We have 95,000 well-trained dedicated employees.
From military veterans, to those just entering the workforce, to a new generation of pioneers and creators. Spectrum offers dynamic career opportunities to a diverse range of talent.
Our dependable 750,000 mile network is fueling new ideas, energizing new endeavors, and empowering our customers to achieve their full potential. This wide range of ideas, this broad scope of solutions, this is Spectrum.
Opportunity and innovationFind a career in advanced technology here.
Narrator: Spectrum, America's fastest growing TV, internet and voice provider is seeking engineers, database, administrators, and software developers looking for a career in advanced technologies.
Our Network Operations Team pushes the boundaries, by innovating and maintaining our cloud-based technology.
Enjoy career opportunities that only a company 100,000 strong can offer, along with full benefits, 401k, and complimentary services.
For a career in network operations, go to jobs.spectrum.com.
Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
We support continuing education for personal and professional growth.
100% match for every dollar you contribute, up to 6% of your eligible pay.
Health & Welfare
Medical, prescription, dental and vision plans, plus AD&D insurance at two times your pay and assorted life insurance options.
Discount on Spectrum Services where applicable (restrictions apply).
Paid Time Off
Paid vacation, sick time, personal days and holidays.
Programs and ongoing training to build skills and technical expertise.
Position Type: Full TimeLocation: Greenwood Village, Colorado, Denver, ColoradoDate Posted: Date posted 07/27/2021Areas of interest: Engineering, Information Technology, Network Operations, Systems Engineering, Technical Operations, Telecom EngineeringRequisition Number: 280158BREVD335-VIDEOJOB SCOPE
Responsible for engineering activities that maintain and enhance the company's video transportation and delivery systems. This is a multi-tiered design/development & support role that interacts with Video Product & Video Operations Teams, CPE manufacturers, and Supply Chain to provide video solutions. The role is responsible for participating in the development of technical architectures and direction across a set of internal business applications, leading cross functional technical development efforts, delivering business critical projects while maintaining high morale, managing the operational activities in an efficient and professional manner and ensuring all team targets are met, as advised, by Video Operations leadership.
DUTIES AND RESPONSIBILITIES
Participate in the testing of new firmware, software, and hardware supporting Charter’s video solutions.
Participate in a Tier 4, 7/24 on-call rotation for a week about every 5-6 weeks supporting escalations of video transport technical issues impacting customer experience
Implement test plans to validate functional, performance, and business requirements provided by product and engineering teams for video acquisition, processing, and encoding solutions.
Participate in the evaluation, selection, and deployment of new test tools and automation frameworks.
Provide timely and accurate information and status updates to functional leaders.
Provide day-to-day leadership, mentoring, and technical guidance to team members.
Participate in the development and implementation of standards, policies, and procedures.
Understand the technical roadmaps within Video Operations to ensure compliance with established technical solutions/architectures.
Participate in the development of project cost estimates and schedule forecasts.
Develop, design and implement video transportation solutions.
Work with the field on the implementation of video transportation related projects.
Support operations and work with vendors and engineering, as needed, to resolve customer or redundancy related issues.
BASIC / MINIMUM QUALIFICATIONS
Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience
Minimum six (6) years of experience working within a video operations environment
Minimum three (3) years video engineering experience
Minimum three (3) years of video transportation experience
Minimum three (3) years of project management experience
ADDITIONAL JOB QUALIFICATIONS
Advanced knowledge of and experience with Video acquisition, transcoding/encoding, multiplexing, and modulation, using such equipment as: Cisco DCMs, Arris CAP1000/DM6400 Cherry Pickers, and Harmonic ProStreams and common cable CPE
Advanced knowledge of Video Compression: MPEG-2, MPEG-4, H264, HEVC, J2K, etc.
Advanced knowledge of Audio Compression: Dolby AC3, Dolby Digital Plus, AAC, etc.
Integrates communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
Understanding of IP networking, TCP/IP protocols, Routing and Switching
Perform network planning, architecture design, and configuration for Cisco routers and Juniper routers and switches, including device turn up.
Experience with Arris (DAC) and/or CISCO (DNCS) video delivery systems
Experience in managing optical transport platforms service gateways (i.e. Cisco ONS, Infinera DTN / DTNx / Flex, Ciena).
Solid knowledge of related industry specifications and standards IEEE, ANSI, Physical Media (Multimode Fiber, Singlemode Fiber, UTP, etc.), bridging, switching, routing, Ethernet and transport technologies and protocols
Ability to work with and lead cross functional teams including Product, Operations, IT, Care, etc.
Ability to self-manage time and priorities in a fast-paced work environment
Industry and vendor specific certifications and training (Cisco CCNA, SBE Certified Broadcast Networking Engineer (CBNE) , or Advanced DVB & MPEG Stream Structure, Analysis and Troubleshooting certification)
#LI-AK Job Code : EVD335-VIDEO
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a minimum of $72200. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation such as commissions or bonuses.
For more information on Spectrum’s benefits, please click here.
Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.