DevOps Director, Self-Service Platforms

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Full Time Greenwood Village, Colorado, Denver, Colorado Posted 03/30/2022 Business unit: Cable Operations Areas of interest: Information Technology, Leadership Requisition Number: 307850BR MPD737
The Dir, Self-Service Platforms will play a crucial role in the evolution of the Self-Service Products and Platforms (SSPP) team as we evolve to a more multi-disciplinary, outcome-focused organization. Accountable for delivering software solutions within the broader SSPP organization focused on Development Operations (DevOps) and Tooling, the Dir, Self-Service Platforms will, over time, seek to invest in their organization’s autonomy. Develop a high performing organization by creating and fostering an iterative and continuously-improving environment.

This position is eligible to work in a hybrid work model (combination of in-office and remote days)

Develop strategy for a cross disciplinary DevOps and Tooling organization and execute on that vision.

Partner with feature teams to unify DevOps efforts. Provide continued support to the feature team’s DevOps needs.

Deliver DevOps and Tooling solutions that help development teams get code out to production quickly, consistently, and with high quality.

Lead onshore and offshore resources.

Actively and consistently supports all efforts to simplify and enhance the customer experience.

Deliver solutions, within budget and pursuant to business constraints.

Identify new projects and priorities, constantly validating that the team is aligned and focused on delivering outcomes.

Responsible for the technical execution and final decisions for all software solutions created (includes software architecture, software design, testing, automation, analytics and instrumentation).

Responsible for the quality and performance of all software solutions created.

Develop an organization that supports outcome delivery, resolving technical debt, responding to production issues, improving quality, and investing in speed and team autonomy

Partner with internal and external organizations to receive input and to build alignment on technical execution of solutions

Leverage centralized organizations and functions appropriately and where it brings increased efficiency to the team

Align team to departmental defaults such as instrumentation, universal design, brand and experience consistency as well as advocate for deviations from defaults where beneficial to the team.

Build, maintain, and iteratively improve the cross-functional and lean team with a diverse set of roles that is designed to efficiently deliver outcomes.

Develops processes for cross-functional skills development within team.

Manage high performing teams by leading, developing, training and providing effective coaching to attract and foster talent.

Uphold team operating rhythm to enable data-driven iterative improvement. Ensure that the team is changing and iterating as a cohesive, inclusive unit.

Develop and operationalize a communication plan that ensures alignment with internal and external teams.

Ensures team spending aligns with allocated budget.

Provides written guidance to the Strategy & Operations team for reporting, forecasting and budgeting cycles.

Create routine communications for executive consumption regarding roadmap delivery, platform/feature quality and team performance.

Develop and operationalize a communication plan that ensures alignment with internal and external teams

Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
Understanding of quality engineering and best practices
Expert on product and outcome. Seeks learning opportunities and is not above any of the details.
Understands where the customer and industry is going and how our products must adapt to meet those needs.
Delivers big meaningful changes across the organization through all possible means of persuasion.
Expert ability to analyze, interpret and present data
Expert ability to manage complex and diverse projects
Strong business, strategic and organizational acumen
Strong business acumen and sense of urgency to achieve business results
Strong problem resolution techniques, ability to find solutions
Strong presentation tool skills, including MS Excel and PowerPoint
Strong communication skills, verbal and written, for internal and external customers
Ability to balance conflicting resource demands and internal pressures with focus towards business priorities
Ability to communicate effectively orally and electronically
Ability to make decisions and solve problems while working under pressure
Ability to develop, communicate and implement strategies and tactics
Ability to manage and deliver against several initiatives simultaneously
Ability to supervise and motivate others
Ability to prioritize and organize effectively

Bachelor's degree in Business, Design or Technical field such as engineering or computer science or relevant work experience.

Related Work Experience Number of Years
Experience Leading Complex Projects 5
Leading DevOps Iniatitves or Teams 5-7
Team (Direct Staff) Leadership 5-7

Office environment
MPD737 307850 307850BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $120,700.00 to $213,900.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

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