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Director - Technical Program Management, Telecom

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Full Time Greenwood Village, Colorado, Denver, Colorado Posted 09/26/2022 Business unit: Cable Operations Areas of interest: Leadership, Program Management Requisition Number: 323551BR KGN705
Spectrum is the nation’s fastest-growing mobile provider and leading internet provider. Our tech teams create, develop, and operate leading connectivity products serving nearly 100 million users and 500 million devices. We connect people to what’s next.

This position is eligible to work in a hybrid work model (combination of in-office and remote days)


Strategic leader responsible for multiple, highly complex and technical, enterprise-wide programs; overall owner of the programs and ongoing deployments. Leads program development, cross-functional alignment, governance, risk management and reporting. Manages the team responsible for program planning, tracking, communication and execution. Adjusts project scope, priorities, timing and resources to align with business requirements.

Actively and consistently supports all efforts to simplify and enhance the customer experience.

Directs a team responsible for delivery of programs and projects covering one or more specific functional areas.

Directs a program direction, supporting business case and various enterprise-wide high-level project and program plans.

Manages team to ensure integration of projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business.

Provides oversight and leadership to other Project Managers in project and resource planning, assigning projects, and providing support to direct report project managers. Responsible for performance review and monitoring continuous improvement plans.

Serves as a mentor to program and project managers and project leaders to educate and assist them with implementing project management processes and making improvement/changes.

Manages project staff results by coaching, counseling, and disciplining employees; plans, monitors, and appraises job results.

Accountable for the execution of established project management processes and methodologies to ensure delivery of project scope on time and within budget while meeting or exceeding quality standards and customer expectations.
Accountable for plans and teamwork assignments, directing work efforts, reviewing integrated project plans, escalating & communicating resource needs, ensuring completion of quality reviews, and driving the resolution of issues as appropriate.

Works with senior leadership and Business Consultants to develop program direction and changes.

Responsible for delivering all projects contained in the project portfolio on time, within budget and meeting the strategic and business requirements.

Responsible for tracking key project milestones and recommending adjustments to Project Managers.

Partners with senior leadership of the business community to identify and prioritize opportunities to achieve the goals of the enterprise.

Partners with senior level management with minimal direction.

Responsible for managing all aspects of the design, development and implementation of the program.

Directs and mentors a team of project managers, portfolio managers and/or other project management staff.

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
Demonstrated management skills leading teams of individual program and project managers
Ability to build high performance teams
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to prioritize and organize effectively
Ability to define key performance indicators/metrics
Ability to effectively analyze and interpret data
Ability to show judgment and initiative to accomplish job duties
Ability to document, prepare, and deliver data-driven presentations
Ability to communicate with all levels of management and company personnel
Ability to influence internal and external key stakeholders and build consensus
Ability to make decisions and solve problems while working under pressure
Ability to provide leadership and direction to cross-functional and virtual teams with a mixture of direct and dotted-line reporting
Ability to supervise and motivate others
Ability to develop strong working relationships with peers and project members
Ability to oversee and manage large, complex, diverse and strategic projects that impact the organization as a whole
Ability in implementing program and project plans and monitor progress, resource usage and quality
Demonstrated understanding and ability to manage complex program and project budgets
Demonstrated knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified

Required Education
Bachelor's degree in engineering, technical, or related field, or equivalent experience

Required Related Work Experience and Number of Years
Management experience - 5+
Managing complex programs or projects - 8+

Preferred Education

Advanced management or technical degree
Project Management certification or successful completion of a recognized project management curriculum

Preferred Related Work Experience and Number of Years
Telecommunications Industry experience preferred - 5+

Office environment
Exposure to moderate noise levels
Travel required
KGN705 323551 323551BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $120,700.00 to $213,900.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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