Lead DevOps Engineer
Company Overview
Spectrum is the nation’s fastest-growing mobile provider and leading internet provider. Our tech teams create, develop, and operate leading connectivity products serving nearly 100 million users and 500 million devices. We connect people to what’s next.
This position is eligible to work in a hybrid work model (combination of in-office and remote days)
JOB SUMMARY
Lead DevOps Engineer with expertise in packaging and delivering software to a production environment. The Lead Dev Ops Engineer will be responsible for product deployments and will be the lead for supporting server software installations performed by development, test, and deployment teams. This individual must be well-versed, have the ability to train in automating software deployments as much as possible, using such tools as Puppet, Chef, Python and Ansible.
The Lead DevOps Engineer will lead production support tasks including troubleshooting of system and data issues for both divisional and national systems. This role will be in direct contact with the Production Engineering support team and be the first line of contact for production issues. This role may also include administration and support of third party software. The Lead DevOps Engineer should have expertise with technology (inputs, outputs, and processing flows), and be an outstanding communicator.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Work in conjunction with developers, testers, and deployment teams to create software deployment plans.
Write and update automated scripts for installation of server software products.
Oversee configuration of necessary hardware or virtual machines and operating environments as needed.
Work with developers and hardware teams to update infrastructure and OS for applications.
Perform production installations and upgrades of server software products.
Work with developers and infrastructure teams to install or upgrade third party software
Monitor and advise on system’s performance and reliability
Mentors less experienced engineers.
Leads project-related stand-up meetings
Reviews and provides feedback for all external facing user documentation, including on-line help
Provides documentation support as necessary.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Extensive experience with software source control tools such as Perforce or GitHub.
Extensive experience with Linux shell scripting environments such as bash.
Ability to write clear technical documentation for use by developers and testers.
Ability to work under limited direction and handle multiple assignments simultaneously
Must possess demonstrated in-depth verbal and written communication skills
Has thorough understanding of the Agile Software Development Lifecycle (SDLC)
Should be a leader that can facilitate and build team consensus and interact with both the leadership and the implementation teams
Competent problem solver who can identify and resolve complex issues as part of a team
Required Education
Bachelor’s Degree or technical field or equivalent work experience
Required Related Work Experience and Number of Years
7 years of Dynamic scripting languages such as Python, Ruby, or Groovy
7 years of Deploying software such as Pexpect, Chef, Puppet, or Ansible
7 years of Linux or other Unix systems
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Extensive experience packaging and delivering software to a production environment.
Well-versed in automating software deployments using tools (Gitlab CI/CD, Jenkins, Ansible).
Experience with software source control tools such as GitLab / Stash / Bitbucket.
Understanding of robust software development processes and software configuration management policies.
Experience working with agile teams utilizing Lean, Scrum, or Kanban
Experience supporting / using AWS, Kubernetes, Gitlab, Helm, Datadog, Splunk.
Experience with Docker and deploying Docker containers.
Experience with the Atlassian suite of products such as Jira, Confluence.
Some software development experience with Java, Golang, or Python programming.
Some experience using Infrastructure as Code (IaC) such as CloudFormation or Terraform
WORKING CONDITIONS
Office environment
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $98,900.00 to $175,300.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Spectrum is the nation’s fastest-growing mobile provider and leading internet provider. Our tech teams create, develop, and operate leading connectivity products serving nearly 100 million users and 500 million devices. We connect people to what’s next.
This position is eligible to work in a hybrid work model (combination of in-office and remote days)
JOB SUMMARY
Lead DevOps Engineer with expertise in packaging and delivering software to a production environment. The Lead Dev Ops Engineer will be responsible for product deployments and will be the lead for supporting server software installations performed by development, test, and deployment teams. This individual must be well-versed, have the ability to train in automating software deployments as much as possible, using such tools as Puppet, Chef, Python and Ansible.
The Lead DevOps Engineer will lead production support tasks including troubleshooting of system and data issues for both divisional and national systems. This role will be in direct contact with the Production Engineering support team and be the first line of contact for production issues. This role may also include administration and support of third party software. The Lead DevOps Engineer should have expertise with technology (inputs, outputs, and processing flows), and be an outstanding communicator.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Work in conjunction with developers, testers, and deployment teams to create software deployment plans.
Write and update automated scripts for installation of server software products.
Oversee configuration of necessary hardware or virtual machines and operating environments as needed.
Work with developers and hardware teams to update infrastructure and OS for applications.
Perform production installations and upgrades of server software products.
Work with developers and infrastructure teams to install or upgrade third party software
Monitor and advise on system’s performance and reliability
Mentors less experienced engineers.
Leads project-related stand-up meetings
Reviews and provides feedback for all external facing user documentation, including on-line help
Provides documentation support as necessary.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Extensive experience with software source control tools such as Perforce or GitHub.
Extensive experience with Linux shell scripting environments such as bash.
Ability to write clear technical documentation for use by developers and testers.
Ability to work under limited direction and handle multiple assignments simultaneously
Must possess demonstrated in-depth verbal and written communication skills
Has thorough understanding of the Agile Software Development Lifecycle (SDLC)
Should be a leader that can facilitate and build team consensus and interact with both the leadership and the implementation teams
Competent problem solver who can identify and resolve complex issues as part of a team
Required Education
Bachelor’s Degree or technical field or equivalent work experience
Required Related Work Experience and Number of Years
7 years of Dynamic scripting languages such as Python, Ruby, or Groovy
7 years of Deploying software such as Pexpect, Chef, Puppet, or Ansible
7 years of Linux or other Unix systems
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Extensive experience packaging and delivering software to a production environment.
Well-versed in automating software deployments using tools (Gitlab CI/CD, Jenkins, Ansible).
Experience with software source control tools such as GitLab / Stash / Bitbucket.
Understanding of robust software development processes and software configuration management policies.
Experience working with agile teams utilizing Lean, Scrum, or Kanban
Experience supporting / using AWS, Kubernetes, Gitlab, Helm, Datadog, Splunk.
Experience with Docker and deploying Docker containers.
Experience with the Atlassian suite of products such as Jira, Confluence.
Some software development experience with Java, Golang, or Python programming.
Some experience using Infrastructure as Code (IaC) such as CloudFormation or Terraform
WORKING CONDITIONS
Office environment
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $98,900.00 to $175,300.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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