Lead Product Delivery Manager
Company Overview
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
JOB SUMMARY
Responsible for providing company results by managing aspects of the development and implementation of assigned project. Manages project from original concept through final implementation, implements project management best practices and manages project performance. Product Delivery liaison with special focus on Mobile App, Web Portal and Cloud based UI development programs. Assists with software development and its lifecycle in an agile and dynamic environment across multiple organizations. Provides technical and analytical guidance to project team.
MAJOR DUTIES AND RESPONSIBILITIES
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Required Education
Bachelor’s Degree or technical field or work experience
Required Related Work Experience and Number of Years
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Preferred Education
Project Management certification or successful completion of a recognized project management curriculum
WORKING CONDITIONS
Office environment
EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $98,900.00 to $175,300.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
JOB SUMMARY
Responsible for providing company results by managing aspects of the development and implementation of assigned project. Manages project from original concept through final implementation, implements project management best practices and manages project performance. Product Delivery liaison with special focus on Mobile App, Web Portal and Cloud based UI development programs. Assists with software development and its lifecycle in an agile and dynamic environment across multiple organizations. Provides technical and analytical guidance to project team.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently supports all efforts to simplify and enhance the customer experience.
- Provide leadership to project managers in project planning and resource planning.
- Lead projects and provides support to cross functional project managers, up to and including reviewing schedules, risks and issues while monitoring continuous improvement plans.
- Inform and assists project managers and project leaders with implementing project/program management processes and making improvements/changes.
- Accountable for the execution of established project management processes and methodologies using project management tools and systems.
- Assist with and within budget delivery of project scope, while meeting or exceeding quality standards and customer expectations.
- Assist with assembling project plans and teamwork assignments, directing work efforts on a daily basis, identifying and communicating resource needs, performing quality reviews, and escalating functional, quality, and timeline issues appropriately.
- Responsible for tracking and reporting on key project milestones and adjusting project and/or resource plans as necessary.
- Manage aspects of project budgets including forecasts, funding requests, invoice tracking, cost allocation, and reporting as necessary.
- Ensure project documents are complete, current, and appropriately maintained.
- Ensure communication with all stakeholders in the delivery of the work effort being managed.
- Proactively meets with the internal customers of an assigned project to provide project status updates and reporting and to gather project-related feedback.
- Ensure timeliness and quality of third party vendor and internal project deliverables.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Effective verbal and written communication skills
- Effective prioritization and organization skills
- In-depth word processing, spreadsheet, and project management software expertise
- Ability to make decisions and solve problems while working under pressure
- Ability to provide leadership and direction to cross-functional and virtual teams
- Ability to supervise and motivate others
- Effective ability in developing working relationships with peers and project members
- Ability to manage large, complex, diverse and strategic project
- Understanding and ability to manage complex project budgets
- Knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified
- Understanding of multiple project management disciplines
- Understanding of mobile and emerging technologies
- Understanding of the business and technical product roadmap of cable product offerings
- Understanding of iOS and Android products’ roll out into the field and app store
Required Education
Bachelor’s Degree or technical field or work experience
Required Related Work Experience and Number of Years
- Project Management experience in an IT or Engineering environment - 7
- People Management experience - 1-2
- Experience in managing project utilizing HTML5, CSS, and emerging technologies in Cable/Satellite and entertainment industries
- Experience in the definition and utilization of key performance indicators/metrics
- Experience in effectively analyzing and interpreting data
- Experience in showing judgment and initiative in the accomplishment of job duties
- Experience in documenting, preparing, and delivering data-driven presentations to all levels of the organization
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
- Project Management certification or successful completion of a recognized project management curriculum
- Experience in the cable/satellite and entertainment industries
- Intake related experience preferred
Preferred Education
Project Management certification or successful completion of a recognized project management curriculum
WORKING CONDITIONS
Office environment
EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $98,900.00 to $175,300.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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