Full TimeGreenwood Village, Colorado, Denver, ColoradoPosted 09/17/2021Areas of interest: ProductRequisition Number: 291819BRMPD382
JOB SUMMARY Responsible for managing linear programming content change process, including intake, tracking, and reporting of programming content changes. Works with Network Operations Planning & Implementation teams to support accurate implementation of linear programming content changes. Responsible for assisting teams to address service carriage related issues that are customer impacting in order to help resolve carriage discrepancies. Reports to and assists Director, Video Products in planning and implementation of content changes. Works independently using creative thinking and problem solving skills in addition to standard business analysis tactical skills to pivot easily in a fast paced environment between multiple tasks and projects with changing priorities. Becomes a Subject Matter Expert for linear content and packaging while assisting with planning and approvals.
MAJOR DUTIES AND RESPONSIBILTIES Actively and consistently supports all efforts to simplify and enhance the customer experience
Works cross functionally with Content Acquisition, Government Affairs, third party vendors, Network Operations, Customer Operations, Corporate Marketing and others to support video initiatives.
Leads linear programming content changes through tracking activity from request to completion.
Supports NetOps efforts to resolve service carriage related issues to improve video customer experience.
Demonstrates ability to plan, communicate and report implementation changes, adhering to professional standards, with moderate supervision.
Demonstrates ability to learn and understand technical concepts to support planning and leading of content changes.
Delivers timely, error-free execution of assigned analyses, with moderate supervision.
Develops specific knowledge on assigned analyses.
Performs other duties as requested by supervisor.
REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English Ability to work independently and collaboratively Ability to analyze and interpret data Ability to learn and understand technical concepts Ability to communicate orally and in writing in a clear and straightforward manner with all levels of management and company personnel Ability to maintain confidentiality Ability to make decisions and solve problems while working under pressure Ability to manage multiple projects at one time Ability to show judgment and initiative and to accomplish job duties Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Ability to work independently to seek answers and track down solutions, as well as a willingness to take on any project no matter how big or small Ability to prioritize and organize effectively High business acumen with a focus on integrity and accountability
Education BS/BA in business, engineering, marketing or computer science.
Related Work Experience 5 years of experience in product management and product development 5 years of high level of experience working in the cable industry Experience managing commercially launched products
Preferred Related Work Experience Knowledge of cable and telecommunications platforms and products, services, and competitive landscape.
WORKING CONDITIONS Office environment MPD382 291819 291819BR
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a minimum of $85,900.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
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