Mgr, Digital Platforms Agency

Full Time Greenwood Village, Colorado, Denver, Colorado Posted 07/21/2021 Areas of interest: Product, Project Management Requisition Number: 287190BR MPD527
Company Overview:
Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 90,000 employees.

JOB SUMMARY
This leader is responsible for managing an autonomous team that consistently produces quality, reduces complexity, and delivers faster time-to-market through collaboration. Enable a high performing organization by creating and fostering an iterative and continuously-improving environment. Support a high degree of cross functional communication and participation in line with product planning, deployment, and support.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience

Supervise an innovative, collaborative, multi-disciplinary team to produce exceptional digital products that enhance the customer experience.

Track performance targets for management of team.

Work with the leadership team in driving a high-performance culture.

Support team members to help them gain confidence and experience with communication, leadership and collaboration skills, and enable growth and advancement in their careers.

Align team to departmental defaults such as instrumentation, universal design, brand and experience consistency as well as advocate for deviations from defaults where beneficial to the team.

Build, maintain, and iteratively improve the cross-functional and lean team with a diverse set of roles that is designed to efficiently deliver outcomes.

Support the team operating rhythm to enable data-driven iterative improvement. Ensure that the team is changing and iterating as a cohesive, inclusive unit.

Develop processes for cross-functional skills development within team.

Manage development of new products, technologies, and initiatives.

Assist in reviewing selections on bids for contracted projects, and provide recommendations as necessary.

Contribute to capital budget process and execute approved budget plan.

Participate in succession planning.

Contribute to the quality and performance of all software solutions created.
Develop an organization that supports outcome delivery, resolving technical debt, responding to production issues, improving quality, and investing in speed and team autonomy.

Perform other duties as requested.

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Ability to make decisions and solve problems while working under pressure
Ability to supervise and motivate others
Ability to work with large, cross-functional teams in order to achieve business goals and results
Ability to plan, prioritize and organize effectively
Ability to analyze and interpret data
Ability to organize and delegate work
Ability to make decisions and solve problems while working under pressure
Ability to develop, communicate and implement strategies and tactics
Ability to manage and deliver against several initiatives simultaneously

Education
Bachelor's degree or equivalent real-world experience

Related Work Experience / Number Of Years
Technical and/or Product Management Experience / 3+
Experience Leading Complex Projects / 2+
Team (Direct Staff) Leadership / 2+

PREFERRED QUALIFICATIONS
Skills /Abilities and Knowledge

Related industry experience- Cable, Telecommunications, Software/Online Services

WORKING CONDITIONS
Office environment
Travel as required
Job Code : MPD527

287190 287190BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


The pay for this position has a minimum of $80900. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation such as commissions or bonuses.



For more information on Spectrum’s benefits, please click here.

Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.

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