Mgr, Video ContentApply Now Date posted 03/22/2020 Requisition Number: 258041BR Location: United States - Colorado - Greenwood Village Area of Interest: Product Management, Product Support, Research and Development Position Type: Full Time
Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 90,000 employees
Responsible for managing linear programming content change process, including intake, tracking, and reporting of programming content changes. Works with Network Operations Planning & Implementation teams to support accurate implementation of linear programming content changes. Reports to and assists Director, Video Products in planning and implementation of content changes. Works independently using creative thinking and problem solving skills in addition to standard business analysis tactical skills to pivot easily in a fast paced environment between multiple tasks and projects with changing priorities. Becomes a Subject Matter Expert for linear content and packaging while assisting with planning and approvals.
MAJOR DUTIES AND RESPONSIBILTIES
Actively and consistently supports all efforts to simplify and enhance the customer experience
Works cross functionally with Content Acquisition, Government Affairs, third party vendors, Network Operations, Customer Operations, Corporate Marketing and others to support video initiatives.
Leads linear programming content changes through tracking activity from request to completion.
Demonstrates ability to plan, communicate and report implementation changes, adhering to professional standards, with moderate supervision.
Demonstrates ability to understand and learn technical concepts to support planning and leading of content changes.
Delivers timely, error-free execution of assigned analyses, with moderate supervision.
Develops specific knowledge on assigned analyses.
Performs other duties as requested by supervisor.
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to work independently and collaboratively
Ability to analyze and interpret data
Ability to understand and learn technical concepts
Ability to communicate orally and in writing in a clear and straightforward manner with all levels of management and company personnel
Ability to maintain confidentiality
Ability to make decisions and solve problems while working under pressure
Ability to manage multiple projects at one time
Ability to show judgment and initiative and to accomplish job duties
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Ability to work independently to seek answers and track down solutions, as well as a willingness to take on any project no matter how big or small
Ability to prioritize and organize effectively
High business acumen with a focus on integrity and accountability
BS/BA in business, engineering, marketing or computer science.
Related Work Experience
5 years of experience in product management and product development
5 years of high level of experience working in the cable industry
Experience managing commercially launched products
Preferred Related Work Experience
Knowledge of cable and telecommunications platforms and products, services, and competitive landscape.
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.
Connect with us
Stay in the loop about everything that’s going on at Spectrum. Get information about local openings and hiring events delivered right to your inbox. You can even upload your resume so we can match you with new opportunities.