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Network Engineer I - DOCSIS Support Desk

Greenwood Village, Colorado; Denver, Colorado

Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.

Network Technology Operations (NTO) is comprised of application, networks and access layers within our overall network.

  • Full-time
  • Job level: Entry to Senior
  • Occasional Travel

Success profile

What makes a successful Network Technology Operations (NTO) ? Check out the top traits we’re looking for and see if you have the right mix.

  • Results-driven
  • Problem-solver
  • Detail-oriented
  • Flexible
  • Leadership
  • Team Player

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Rewards

Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:

  • Health Benefits

    Medical, prescription drug, dental, and vision plans available.

  • Paid Time Off

    Paid vacation, sick and personal time, and holidays.

  • 401(k) Retirement Savings

    We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.

  • Education Assistance

    We support continuing education for personal and professional growth.

  • Career Progression

    Advancement is a very real and achievable goal.

  • Training and Certification

    Sponsored courses help enhance your skills.

Responsibilities

Position Type: Full Time Location: Greenwood Village, Colorado, Denver, Colorado Date Posted: Date posted 09/15/2021 Areas of interest: Cybersecurity, Engineering, Information Technology, Network Engineering, Network Operations Requisition Number: 291637BR ENE308-NTO JOB SCOPE

Charter is proud to have a network that provides service to millions of users across the country. The Network Engineering team is responsible for the implementation of approved network architecture and designs. Under limited supervision, the Network Engineer I - DOCSIS assists in the planning, forecasting, implementation and identification of resource requirements for network systems of basic complexity. As a member of the team, you will develop and implement network enhancements while following corporate standards.

DUTIES AND RESPONSIBILITIES
  • Integrates communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
  • Works on projects/systems/issues of varying complexity surrounding network planning, configuration and optimization.
  • Evaluates new products, performs network problem resolution.
  • Assists in the planning, forecasting, implementation and identification of resource requirements for network systems of basic complexity.
  • Assists in the development and documentation of technical standards and implements approved methods of procedure.
  • Contributes in designing corporate standards and develops network enhancements
  • Hands on involvement in network planning, network architecture design and engineering.
  • Provides tier support across organizations
  • Knows, understands and follows company policy, also adheres to industry specific local, state, and federal regulations, as applicable.
  • Performs other duties as requested by supervisor.
BASIC / MINIMUM QUALIFICATIONS
  • Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience.
  • Minimum one (1) year of network engineering experience
  • Minimum one (1) year of experience with Cisco and/or Juniper
  • Minimum one (1) year of Data network experience.
  • Must be able to work the following schedule: Wednesday to Saturday, 10:00PM to 9:00AM
ADDITIONAL JOB QUALIFICATIONS
  • Cisco Certified Network Associate (CCNA)
  • Basic knowledge of related industry specifications and standards IEEE, ANSI, Physical Media (Multimode Fiber, Single mode Fiber, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols.
  • Basic knowledge of in-network design, network architecture, protocols and network topology, TCP/IP and the OSI Model.
  • Ability to use ticketing and software tools to support the current operations.
  • Knowledge of basic network devices and basic network appliances, network designing software; such as Visio.
  • Ability to perform duties in a very fast pace environment and ability to learn new technology quickly, able to use personal computer and software application, including Microsoft Office, and work in a team environment.
PREFERRED QUALIFICATIONS
  • Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.).
  • Knowledge of company products and services.
ENE308-NTO 291637 291637BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a minimum of $59,300.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.



Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
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