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Principal Engineer I - AWS Cloud Engineer

Greenwood Village, Colorado; Denver, Colorado

Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.

Applications Platform Operations (APO) encompasses an expansive range of proficiencies over five major areas of expertise: IT Security, Provisioning, Operations System Support, Data Implementation, and Email and Customer Portal. We focus on the technology and services that create a seamless and secure customer experience.

  • Full-time
  • Job level: Entry to Senior
  • Travel: Occasional

Success profile

What makes you successful in Applications Platform Operations? Check out the top traits we’re looking for and see if you have the right mix.

  • Analytical
  • Problem Solving
  • Detail-oriented
  • Flexible
  • Leadership
  • Team Player

Responsibilities

Position Type: Full Time Location: Greenwood Village, Colorado, Denver, Colorado Date Posted: Date posted 05/23/2022 Areas of interest: Information Technology, IT Management/Project Management, Systems Engineering Requisition Number: 306278BR Business unit: Network Operations EGN601-APO JOB SCOPE

Provide advanced technical guidance and expertise to operations team in support of large-scale cloud infrastructure and applications, primarily on Amazon Web Services. Responsible for technical recommendations for design, development, application administration, deployments, scaling and troubleshooting complex microservice based applications and cloud infrastructure. Position involves proactive problem mitigation and driving operational response/resolution to production issues.

DUTIES AND RESPONSIBILITIES
  • The Principal Engineer I is an advanced technical resource that provides technical leadership to the operations teams, effectively communicates issues and proposed resolutions to senior leadership, and uses vast knowledge and experience to continually improve the environment and protect the customer experience.
  • Utilize an advanced understanding of what is required to secure applications and infrastructure in a "cloud native" environment.
  • Exhibit an advanced understanding of Microservices and SOA architecture
  • Leverage extensive experience working as part of a distributed engineering team, contributing to architecture, requirements, feasibility, and cost analysis
  • Use advanced Unix/Linux Administration skills
  • Use advanced AWS administration and automation skills
  • Leverage advanced experience in Shell, Python or similar scripting language, including Infrastructure as Code (IaC) tools such as Terraform and CloudFormation
  • Utilize extensive experience with the set up and management of continuous integration/delivery tools - Jenkins/Maven/GitCI/GitOps
  • Leverage extensive experience with deployment automation/packaging/configuration in a large-scale production environment
  • Use advanced skills to troubleshoot complex J2EE / LAMP application and environment issues
  • Demonstrate advanced expertise around specifying, designing, documenting, and/or implementing system health, performance monitoring tools, and software management tools for 24x7 environments
  • Use advanced understanding of networking, load balancing principles and approaches to scaling out of systems
  • Create work effort estimates for assigned tasks and support prioritization and release management
  • Provide 'on call' support to resolve application issues after normal business hours
  • Use established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window)
  • Use above average data base working knowledge to work with database administrators to configure, tune and maintain databases in variety of languages
  • Create advanced documentation of systems configurations and upgrades
  • Lead efforts to design and implement change control policies and disaster recovery plans
  • Be a technical escalation for other operations team members on extremely complex and challenging environment or application issues
  • Perform other duties as requested by supervisor
BASIC / MINIMUM QUALIFICATIONS
  • Bachelor's degree in Computer Science or related field and/or equivalent work experience
  • Minimum of eight (8) years of application development and/or operational support experience in relevant areas
  • Minimum of eight (8) years of engineering work experience
  • Minimum of seven (7) years of Network OSS application experience
  • Minimum of five (5) years of experience with Kubernetes or Docker
ADDITIONAL JOB QUALIFICATIONS
  • Have very advanced problem solving and analytical skills
  • Extremely high-level ability to write technical documentation to be referenced by technical peers and senior leadership in a knowledge base.
  • Database support and Development experience.
  • The ability to work in a team environment and work effectively with people with diverse technical skills
  • Be a source of advanced knowledge for more junior team members
  • Above average programming skills
  • Extensive experience with Chef, Puppet, Ansible and other similar configuration management tools
  • Production experience with NoSQL technologies such as Cassandra, MongoDB
  • Advanced familiarity with deployment methodologies and tools for application code
  • Excellent written and verbal communication skills
  • Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
  • Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality and provide recommendations to senior leadership
  • High level ability to create detailed documentation to functionally understand new and existing applications
  • Advanced ability to troubleshoot application problems
  • In depth knowledge of and experience with development tools, application frameworks, and testing tools
  • In depth knowledge of OSS applications and software
  • Advance knowledge of and experience with choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
PREFERRED QUALIFICATIONS
  • AWS Certified SysOps Administrator
  • AWS Certified DevOps Engineer
  • Splunk

#LI-AK EGN601-APO 306278 306278BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $107,600.00 to $191,200.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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