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Principal Engineer I – Cloud Implementation and Operations (Hybrid)

Greenwood Village, Colorado; Denver, Colorado

Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.

Applications Platform Operations (APO) encompasses an expansive range of proficiencies over five major areas of expertise: IT Security, Provisioning, Operations System Support, Data Implementation, and Email and Customer Portal. We focus on the technology and services that create a seamless and secure customer experience.

  • Full-time
  • Job level: Entry to Senior
  • Travel: Occasional

Success profile

What makes you successful in Applications Platform Operations? Check out the top traits we’re looking for and see if you have the right mix.

  • Analytical
  • Problem Solving
  • Detail-oriented
  • Flexible
  • Leadership
  • Team Player

Hear from our team

Rewards

Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:

  • Health Insurance

    Medical, prescription drug, dental, and vision plans available.

  • Paid Time Off

    Paid vacation, sick and personal time, and holidays.

  • 401(k) Retirement Savings

    We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.

  • Education Assistance

    We support continuing education for personal and professional growth.

  • Career Progression

    Advancement is a very real and achievable goal.

  • Training and Certification

    Sponsored courses help enhance your skills.

Responsibilities

Position Type: Full Time Location: Greenwood Village, Colorado, Denver, Colorado Date Posted: Date posted 11/13/2022 Areas of interest: Engineering, Information Technology, IT Management/Project Management Requisition Number: 327053BR Business unit: Network Operations EGN601-APO ** This position is eligible to work in a hybrid work model (combination of in-office and remote days). **

JOB SCOPE

Provide advanced technical public cloud network guidance and expertise to support public cloud presence, primarily focused on Amazon Web Services. Responsible for technical and network recommendations for design, development, application administration, deployments, scaling and troubleshooting complex microservice based applications and cloud infrastructure. Position involves architectural vision, proactive problem mitigation and driving operational response/resolution to production issues.

DUTIES AND RESPONSIBILITIES
  • The Principal Engineer I is an advanced technical resource that provides technical leadership to the operations teams, effectively communicates issues and proposed resolutions to senior leadership, and uses vast knowledge and experience to continually improve the environment and protect the customer experience.
  • Demonstrate architectural understanding of the Hub and Spoke model with focused on AWS networking.
  • Exhibit an advanced understanding of Microservices and SOA architecture
  • Leverage extensive networking-related experience working as part of a distributed engineering team, contributing to architecture, requirements, feasibility, and cost analysis
  • Use advanced Unix/Linux Administration skills
  • Use advanced AWS administration and automation skills, specifically focused on AWS networking tools (TWG, Routing, as well as Secrets Manager, Inspector, Macie, WAF & Shield, GuardDuty, Detective, etc.)
  • Leverage advanced experience in Terraform, Python or similar scripting language, solid understanding of IaC model.
  • Leverage extensive experience with deployment automation/packaging/configuration in a large-scale production environment
  • Demonstrate advanced expertise around specifying, designing, documenting, and/or implementing networking tools and processes, performance, compliance monitoring tools, and software management tools for 24x7 environments
  • Use advanced understanding of networking, load balancing principles and approaches to scaling out of systems
  • Create work effort estimates for assigned tasks and support prioritization and release management
  • Provide 'on call' support to resolve potential networking issues after normal business hours
  • Use established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window)
  • Create advanced documentation of systems configurations and upgrades
  • Be a technical escalation for other operations team members on extremely complex and challenging environment or application networking issues
  • Understanding of public cloud security principles, and best practices
  • Perform other duties as requested by supervisor
BASIC / MINIMUM QUALIFICATIONS
  • Bachelor's degree in Computer Science or related field and/or equivalent work experience
  • Minimum of eight (8) years of networking-related experience in relevant areas
  • Minimum of eight (8) years of engineering work experience
  • Minimum of seven (7) years of Network OSS application experience
  • Minimum of five (5) years of experience with Kubernetes or Docker
ADDITIONAL JOB QUALIFICATIONS
  • Have very advanced problem solving and analytical skills
  • Extremely high-level ability to write technical documentation to be referenced by technical peers and senior leadership in a knowledge base.
  • The ability to work in a team environment and work effectively with people with diverse technical skills
  • Be a source of advanced knowledge for more junior team members
  • Extensive experience with Chef, Puppet, Ansible and other similar configuration management tools
  • Advanced familiarity with deployment methodologies and tools for application code
  • Excellent written and verbal communication skills
  • Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
  • Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality and provide recommendations to senior leadership
  • High level ability to create detailed documentation to functionally understand new and existing applications
  • Advanced ability to troubleshoot application problems
  • In depth knowledge of and experience with development tools, application frameworks, and testing tools
  • In depth knowledge of OSS applications and software
  • Advance knowledge of and experience with choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
PREFERRED QUALIFICATIONS
  • AWS Certified SysOps Administrator
  • AWS Certified DevOps Engineer
  • Networking-related certifications (such as CEH, CISM, CISSP), or tenure in a networking-focused role
  • Splunk Fundamentals I & Splunk Fundamentals II

#LI-AK EGN601-APO 327053 327053BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $107,600.00 to $191,200.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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