Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Applications Platform Operations (APO) encompasses an expansive range of proficiencies over five major areas of expertise: IT Security, Provisioning, Operations System Support, Data Implementation, and Email and Customer Portal. We focus on the technology and services that create a seamless and secure customer experience.
Job level: Entry to Senior
What makes you successful in Applications Platform Operations? Check out the top traits we’re looking for and see if you have the right mix.
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Speaker 1: This is Spectrum. A wide range of ideas, a broad scope of solutions, ideas that inspire innovation and advanced technology. Solutions, like delivering superior products and service to more than 32 million customers in 41 States.
Spectrum is connecting more people to fast, reliable internet and wifi, providing crystal clear HDTV and expanding our voice capabilities to include mobile phone service, to meet the demand for a better wireless experience.
Our drive to deliver superior service goes far beyond the home. Spectrum provides powerful network support and advertising solutions to help businesses, large and small, reach their goals. We're in your neighborhoods, covering the local stories and events with exclusive 24/7 news and sports programming. We have 93,000 well-trained dedicated employees.
From military veterans, to those just entering the workforce, to a new generation of pioneers and creators. Spectrum offers dynamic career opportunities to a diverse range of talent.
Our dependable 750,000 mile network is fueling new ideas, energizing new endeavors, and empowering our customers to achieve their full potential. This wide range of ideas, this broad scope of solutions, this is Spectrum.
Opportunity and innovationFind a career in advanced technology here.
Narrator: Spectrum, America's fastest growing TV, internet and voice provider is seeking engineers, database, administrators, and software developers looking for a career in advanced technologies.
Our Network Operations Team pushes the boundaries, by innovating and maintaining our cloud-based technology.
Enjoy career opportunities that only a company 100,000 strong can offer, along with full benefits, 401k, and complimentary services.
For a career in network operations, go to jobs.spectrum.com.
Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
Medical, prescription drug, dental, and vision plans available.
Paid Time Off
Paid vacation, sick and personal time, and holidays.
401(k) Retirement Savings
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
We support continuing education for personal and professional growth.
Advancement is a very real and achievable goal.
Training and Certification
Sponsored courses help enhance your skills.
Position Type: Full TimeLocation: Greenwood Village, Colorado, Denver, ColoradoDate Posted: Date posted 11/07/2022Areas of interest: Engineering, Information Technology, IT Management/Project ManagementRequisition Number: 327190BR-7Business unit: Network OperationsEGN601-APO** This position is eligible to work in a hybrid work model (combination of in-office and remote days). **
The team is tasked with managing applications and platforms that are focused on data routing, data collection, data transformation and data distribution/delivery. We are currently looking for a Principal Engineer to join our Data Management team that provides infrastructure and implementation support for Splunk, Cribl, Hadoop, Kafka, data set collection (SNMP/IPDR), data transport and data stream management/delivery, and all associated integrations for these platforms.
DUTIES AND RESPONSIBILITIES
The team performs regular installations, maintenance and upgrades of these applications and platforms.
The team maintains heightened scrutiny of these services through several means to provide troubleshooting and resolution with issues and outages in an operations environment.
The team responds to and troubleshoots all NOC and Support Center trouble tickets for all products that the team maintains.
Write highly detailed procedures and other technical documentation to be referenced by technical peers and senior leadership in a knowledge base
BASIC / MINIMUM QUALIFICATIONS
Bachelor’s degree (BA/BS) from four-year college or university in Computer Science, Electrical Engineering, Management Information Systems; or equivalent training, education, and experience
Minimum of Eight (8) years of experience within Systems Engineering; working with Unix and Linux operating systems; specifically troubleshooting and providing administration for both virtualized and bare-metal implementation
Minimum of five (5) years of experience with implementing and supporting large enterprise OSS applications and platforms
Minimum of five (5) years of experience working with big data platforms, data analytics and data streaming
Integrating data platforms with a wide variety of legacy data sources that use various protocols
ADDITIONAL JOB QUALIFICATIONS
Experience working in data center hosted and cloud infrastructure environments
Extensive experience leveraging automation for daily tasks, reporting, monitoring, data collection, data analysis and break/fix actions
Have very advanced problem solving, critical thinking and analytical skills
The ability to work in a team environment and work effectively with people with diverse technical skills
Be a mentor and source of advanced knowledge for more junior team members
Advance knowledge of and experience with choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
High level understanding of networking topology, internetworking and load balancing
High-level expertise working with JIRA/Confluence platforms and applying Agile methodologies using KANBAN/Scrum within operations teams
Experienced with architecting and deploying enterprise application implementations in medium to large sized environments
In depth knowledge of and experience with development tools, application frameworks, and testing tools
The ability to design Splunk reports and dashboards using complex data elements
A passion for analytics, for helping users/clients and sharing the stories and meaning in their data
Experience in translating business requirements into concrete data analytic solutions
Expertise in programming with Linux Shell Scripting, python and Regex
Extensive experience with Terraform, Ansible, Jenkins, Git, CI/CD and other similar configuration management, automation or deployment tools
Telecommunication industry experience
Certifications for Splunk, VMWare, Red Hat/Linux, Data Center Operations, CI/CD
#LI-AK #LI-Hybrid EGN601-APO 327190-7 327190BR
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $107,600.00 to $191,200.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.