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Principal Engineer I (Hybrid)

Greenwood Village, Colorado; Denver, Colorado

Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.

Applications Platform Operations (APO) encompasses an expansive range of proficiencies over five major areas of expertise: IT Security, Provisioning, Operations System Support, Data Implementation, and Email and Customer Portal. We focus on the technology and services that create a seamless and secure customer experience.

  • Full-time
  • Job level: Entry to Senior
  • Travel: Occasional

Success profile

What makes you successful in Applications Platform Operations? Check out the top traits we’re looking for and see if you have the right mix.

  • Analytical
  • Problem Solving
  • Detail-oriented
  • Flexible
  • Leadership
  • Team Player

Hear from our team

Rewards

Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:

  • Health Insurance

    Medical, prescription drug, dental, and vision plans available.

  • Paid Time Off

    Paid vacation, sick and personal time, and holidays.

  • 401(k) Retirement Savings

    We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.

  • Education Assistance

    We support continuing education for personal and professional growth.

  • Career Progression

    Advancement is a very real and achievable goal.

  • Training and Certification

    Sponsored courses help enhance your skills.

Responsibilities

Position Type: Full Time Location: Greenwood Village, Colorado, Denver, Colorado Date Posted: Date posted 11/07/2022 Areas of interest: Engineering, Information Technology, IT Management/Project Management Requisition Number: 327190BR-7 Business unit: Network Operations EGN601-APO ** This position is eligible to work in a hybrid work model (combination of in-office and remote days). **

JOB SCOPE

The team is tasked with managing applications and platforms that are focused on data routing, data collection, data transformation and data distribution/delivery. We are currently looking for a Principal Engineer to join our Data Management team that provides infrastructure and implementation support for Splunk, Cribl, Hadoop, Kafka, data set collection (SNMP/IPDR), data transport and data stream management/delivery, and all associated integrations for these platforms.

DUTIES AND RESPONSIBILITIES
  • The team performs regular installations, maintenance and upgrades of these applications and platforms.
  • The team maintains heightened scrutiny of these services through several means to provide troubleshooting and resolution with issues and outages in an operations environment.
  • The team responds to and troubleshoots all NOC and Support Center trouble tickets for all products that the team maintains.
  • Write highly detailed procedures and other technical documentation to be referenced by technical peers and senior leadership in a knowledge base

BASIC / MINIMUM QUALIFICATIONS
  • Bachelor’s degree (BA/BS) from four-year college or university in Computer Science, Electrical Engineering, Management Information Systems; or equivalent training, education, and experience
  • Minimum of Eight (8) years of experience within Systems Engineering; working with Unix and Linux operating systems; specifically troubleshooting and providing administration for both virtualized and bare-metal implementation
  • Minimum of five (5) years of experience with implementing and supporting large enterprise OSS applications and platforms
  • Minimum of five (5) years of experience working with big data platforms, data analytics and data streaming
  • Integrating data platforms with a wide variety of legacy data sources that use various protocols
ADDITIONAL JOB QUALIFICATIONS
  • Experience working in data center hosted and cloud infrastructure environments
  • Extensive experience leveraging automation for daily tasks, reporting, monitoring, data collection, data analysis and break/fix actions
  • Have very advanced problem solving, critical thinking and analytical skills
  • The ability to work in a team environment and work effectively with people with diverse technical skills
  • Be a mentor and source of advanced knowledge for more junior team members
  • Advance knowledge of and experience with choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
  • High level understanding of networking topology, internetworking and load balancing
  • High-level expertise working with JIRA/Confluence platforms and applying Agile methodologies using KANBAN/Scrum within operations teams
  • Experienced with architecting and deploying enterprise application implementations in medium to large sized environments
  • In depth knowledge of and experience with development tools, application frameworks, and testing tools
  • The ability to design Splunk reports and dashboards using complex data elements
  • A passion for analytics, for helping users/clients and sharing the stories and meaning in their data
  • Experience in translating business requirements into concrete data analytic solutions
  • Expertise in programming with Linux Shell Scripting, python and Regex
  • Extensive experience with Terraform, Ansible, Jenkins, Git, CI/CD and other similar configuration management, automation or deployment tools
PREFERRED QUALIFICATIONS
  • Telecommunication industry experience
  • Certifications for Splunk, VMWare, Red Hat/Linux, Data Center Operations, CI/CD

#LI-AK
#LI-Hybrid
EGN601-APO 327190-7 327190BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $107,600.00 to $191,200.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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