Principal Engineer III - APO Cloud Engineering, Orchestration and Design

Greenwood Village, Colorado, Denver, Colorado

Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Video Operations cultivates our dynamic video ecosystem, ensuring smooth transitions from source to satellite to screen. Working groups are dedicated to creating and harnessing cutting-edge streaming and data technologies to smooth and improve the user experience. We engineer complex architecture, offering technical troubleshooting and market support for all of our video products, including hardware, software and related infrastructure.

  • Full Time
  • Job Level: Entry to Senior
  • Travel: Occasional

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Success Profile

What makes you successful in Video Operations?
Check out our top traits to see if you have the right mix.

  • Analytical
  • Problem Solving
  • Detail Oriented
  • Flexible
  • Leadership
  • Team Player

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Job Function

Date posted 02/11/2021 Requisition Number: 275335BR Location: United States - Colorado - Greenwood Village Area of Interest: Engineering, Information Technology, Network Operations, Technical Operations Position Type: Full Time
JOB SCOPE

Seeking an experienced hybrid cloud engineer to support advanced engineering and orchestration responsibilities for Charter's on-prem and public cloud platforms. Will be responsible for operational and engineering activities that maintain and enhance the company's hybrid cloud infrastructure and orchestration pipelines. Works closely with other network operations, engineering, and IT staff on system design, engineering, configuration and operation. Mastery of critical thinking and technical triage across broad ecosystems required. Accountable for the engineering and development of highly-available systems and standards. Responsible for the operationalization and implementation of infrastructure and web services that align with business objectives. Interfaces at the various levels of the organization to operationalize strategies related to service delivery with a focus on scalability, reliability, high availability, time to market, and automation to promote a superior customer experience. Works closely with technical operations staff on system designs and configurations. Collaborates with the design teams and advises team leaders.

DUTIES AND RESPONSIBILITIES
  • Responsible for engineering activities that maintain and enhance the company's services directories related to identity, provisioning and activation, and authentication.
  • Design and deploy platforms including Linux, Java and others.
  • Utilize staging/lab environment to validate test plans and configurations before service deployment. Develop test cases and use cases in efforts to meet business needs and enhance the customer experience as well as provide a high-level of engineering technical documents and support to operational personnel.
  • Mastery of common scripting languages and practices.
  • Mastery of typical operations tools for monitoring, deployment, configuration management and automation.
  • Direct support in maintenance window for new/critical deployments to ensure process and procedures are properly written and deliver the expected results.
  • Direct triage and remediation support in for critical system outage and impairments.
  • Develop automation scripts for platform testing, synthetic transactions, and deployment support.
  • Drive continual service improvements within the service delivery platforms to improve operational effectiveness across Network Operations and company performance measures while ensuring alignment of business strategies with technical solutions.
  • Drive a culture of operational excellence by ensuring all systems and solutions are deeply instrumented and monitored to increase operational efficiency and availability of all systems, applications and platforms.
  • Champion technology evaluations, adoption of systems, tools and processes where appropriate.
  • Provides engineering technical support and guidance to other personnel and ensures all technical integration, changes, standards and documentation are met.
  • Mentors and guides the work of technical staff.
  • Reviews work plans, tests system designs and advises on improvements.
  • Advanced knowledge in operating systems, data storage technologies, databases, network devices, network appliances, network design, protocols, OSI model and systems architectures
  • Thorough understanding of modern micro service platforms, architectures and cloud infrastructure services
  • Experience developing distributed software operating within JVM and on Linux platforms
  • Demonstrated understanding of DevOps principles having a track record of transforming organizations to apply them in practice
  • Possess effective communications skills including written, oral, and executive presentation skills
  • Is able to make decisions, solve problems all while working under pressure
  • Capable of analyzing and resolving complex issues, both logical and interpersonal
  • Ability to plan, prioritize and organize multiple projects and tasks effectively
BASIC / MINIMUM QUALIFICATIONS
  • Bachelor's degree in Computer Science, Software Engineering or related field, and / or equivalent work experience.
  • Minimum of twelve (12) years of overall engineering work experience
  • Minimum of ten (10) years of Systems / Server Administration of CentOS/Linux UNIX.
  • Minimum of ten (10) years of Software Development experience, preferably in a DevOps model.
  • Minimum of five (5) years of Network Engineering experience.
  • Minimum of five (5) years of Java, web services/REST APIs, LDAP development experience.
  • Minimum of five (5) years of experience with Chef, Ansible, Jenkins or other.
ADDITIONAL JOB QUALIFICATIONS
  • Drive continual service improvements within the service delivery platforms to improve operational effectiveness across Network Operations and company performance measures while ensuring alignment of business strategies with technical solutions.
  • Expert level knowledge and experience in the creation of original tools using one or more of the following scripting languages: bash, perl, python, ruby or go; python preferred.
  • Solid written and oral communication skills, with the ability to communicate effectively to other engineers, as well as senior leadership.
  • Extensive knowledge of Linux, Unix, Java and web service applications, and OSS back office systems
  • Highly skilled infrastructure knowledge (bare metal, private cloud, cloud native, AWS, Kubernetes, Docker, advanced networking )
  • Skilled at troubleshooting network issues using packet capture tools including NetScout and Wireshark.
  • Preparing systems integration and test certification documentation and reporting, generating test reports, methods of procedure and bug reports.
  • Ability to operate independently with occasional oversite.
  • Travel as occasions demand to meet the business needs. (although minimal)
  • Prior experience working as project technical lead and a demonstrated history of training more junior technical staff.
  • Ability to lead engineers across multiple teams to execute cross-functional technical initiatives
  • Excellent written and verbal skills - Uses clear, concise, technically accurate language in describing events and challenges.
  • Assembles concise, understandable analysis and clearly identifies facts and opinion

#LI-NO

Salaries depend on geography, experience, and education; negotiations begin at $113700

For more information on Spectrum’s benefits, please click here.

The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to “virtually” meeting you.


The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13541 Business Unit: Network Operations EGN802 Apply Now Apply Later

Hear from Our Team

I have always been intrigued with video and how it works, from the satellite to the customer’s home. It’s also really exciting to be a part of team that is working on the future of the internet and TV. Our teams at Spectrum come from a variety of different backgrounds, with people from all over the world. We get the opportunity to learn and work with some of the most talented people in their field.

Brandon, Director, Video Operations

I’ve been in my role on the Video Operations team since joining Spectrum 3.5 years ago. My role is to ensure that, when our customers watch our video content, it is available when they want it, where they want it, and how they want it. Our employees have unique skillsets and points of view, which makes for great collaboration and leveraging of top talent. The company fosters an environment of success and progression. We have the tools in place to help everyone succeed.

John, Sr. Director, Video Operations

Rewards

  • Health Benefits

    Medical, prescription drug, dental, and vision plans available.

  • Paid Time Off

    Paid vacation, sick and personal time, and holidays.

  • 401(k) Retirement Savings

    We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.

  • Education Assistance

    We support continuing education for personal and professional growth.

  • Career Progression

    Advancement is a very real and achievable goal.

  • Training and Certification

    Sponsored courses help enhance your skills.

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